Troubleshooting
PROBLEM
The appliance is not
working .
The appliance will not start . The lid 9 is not on properly .
The ingredients are not
cooked .
The ingredients are not
mixed properly .
The food is burnt .
If the malfunction cannot be corrected using one of the suggestions above, or if you have found
some other kind of malfunction, please contact our Customer Service department .
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POSSIBLE
CAUSE
The appliance is not connected to a
mains power socket .
The appliance is damaged .
The ingredients are cut into pieces
that are too large .
There is not enough liquid in the
blender jug 5 .
The wrong function has been
selected .
The blender jug 5 was not cleaned
properly before reheating . There is
still food residue stuck to the bottom
of the blender jug 5 .
POSSIBLE
SOLUTIONS
Connect the appliance to
a mains power socket .
Contact the Customer Service
department .
Put the lid 9 on properly .
Cut the ingredients into smaller
pieces (approx . 2 cm) .
Add some liquid .
Try another function .
Clean the blender jug 5 before
every heating .