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Owner's manual
TROUBLESHOOTING
•
Check that the electricity supply has not been shut o .
•
If you cannot turn the hob o after using it, disconnect it from the power
supply.
•
If alphanumeric codes appear on the display when the hob is switched on,
consult the following table for instructions.
DISPLAY CODE
Cookware is detected but it is not
compatible with requested operation.
F0E1
Wrong power cord connection.
F0E7
The control panel switches o because
F0EA
of excessively high temperatures.
The cooking zone turns o when the
F0E9
temperatures are too high.
F0E2, F0E4, F0E6, F0E8,
Disconnect the hob from the power supply.
F0EC, F1E1, F2E1, F6E1,
Wait a few seconds then reconnect the hob to the power supply.
F6E3, F7E5, F7E6
If the problem persists, call the service centre and specify the error code that appears on the display.
d E
The hob does not switch heat up.
The functions do not come on.
[when the hob is off]
The hob does not allow a special
function to be activated.
:
e.g.
The hob automatically sets a minimum
e.g.
power level to ensure that the cooking
[Power level lower than
zone can be used.
level requested]
AFTER SALES SERVICE
In order to receive a more complete assistance, please register your product
on www.whirlpool.eu/register.
BEFORE CALLING THE AFTER-SALES SERVICE:
1.
See if you can solve the problem by yourself with the help of the
TROUBLESHOOTING suggestions.
2.
Switch the appliance o and back on again to see if the fault persists.
IF AFTER THE ABOVE CHECKS THE FAULT STILL OCCURS, GET IN TOUCH
WITH THE NEAREST AFTER-SALES SERVICE.
To receive assistance, call the number shown on the warranty booklet or
follow the website's instructions on www.whirlpool.eu.
When contacting our Client After sales service, always specify:
•
a brief description of the fault;
•
the type and exact model of the appliance;
Type: XXX
Mod.: XXX
XXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXX
Made in X
XXXXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Policies, standard documentation and additional product information can be found by:
•
Using QR code in your appliance;
•
Visiting our website docs. whirlpool. eu/docs;
•
Alternatively,
contact our After-sales Service
After-sales Service, please state the codes provided on your product's identi cation plate.
®/TM/© 2024 Whirlpool. Produced under license.
DESCRIPTION
The cookware is not well positioned on
the cooking zone, or it is not compatible
with one or more cooking zones.
The power supply connection is not
exactly as indicated in "ELECTRICAL
CONNECTION" paragraph.
The internal temperature of electronic
parts is too high.
The internal temperature of electronic
parts is too high.
DEMO MODE on.
The power regulator limits the power
levels in accordance with the maximum
value set for the hob.
The power regulator limits the power
levels in accordance with the maximum
value set for the hob.
01
XXXX XXX XXXXX
XX XXXX XXXXX
(See phone number in the warranty booklet). When contacting our
Please note: The presence of water, liquid spilled from pots or any objects
resting on any of the hob buttons can accidentally activate or deactivate the
control panel lock function.
POSSIBLE CAUSES
•
the serial number (number after the word SN on the rating plate
located under the appliance). The serial number is also indicated in the
documentation;
•
your full address;
•
your telephone number.
If any repairs are required, please contact an authorized after-sales service
(to guarantee that original spare parts will be used and repairs carried out
correctly).
In the case of ush-mounted installation, call the After Sales Service to request
assembly of screws kit (if not present).
In case of installation not over a built-in oven, you can call the After Sales
Service to buy the divider kit C00628720 (cooktop 60 and 65 cm) or C00628721
(cooktop 77 cm).
If you prefer not to buy the divider kit please ensure that a separator is installed
according to the installation instructions.
SOLUTION
Press On/O button twice to remove the
F0E1 code and restore the functionality
of the cooking zone. Then, try to use the
cookware with a di erent cooking zone, or
use di erent cookware.
Adjust the power supply connection
according to "ELECTRICAL CONNECTION"
paragraph.
Wait for the hob to cool down before using it
again.
Wait until the cooking area has cooled o
before using it again.
Follow the instructions in the "DEMO MODE"
paragraph.
See paragraph "Power management".
See paragraph "Power management".
xxx xxx
Mod.
xxxx xxxx xxxx
Ind.C.
xxxx xxxx xxxx
SN:
xxxx xxxx xxxx
Prod.N.
400020010147
EN
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