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3. When the Place Order screen appears, place the food
order into the locker(s) shown on screen.
• The timer will begin to count up on the Select Lockers
screen. The maximum order time is factory set to 45
minutes.
Place Order Screen
NOTE: Refer to the "Overtime Order" procedure in the
OPERATION section for more information about orders
that stay in a locker past the maximum order time.
Picking up an Order Using a QR Code (Customer Side)
Use the following procedure to unlock and remove food from a
locker on the customer side using the QR Code Scanner. A general
outline of this procedure should be provided to the customer.
1. On the Orders Ready screen, scan the QR Code.
• If the customer's name is not shown on the list, their
order is not ready.
• If the QR Code is scanned correctly, the screen will
notify the customer to: "Please remove your items from
your lighted locker!"
- The LED lights for the corresponding locker will flash
while the locker remains unlocked.
- The locker(s) will remain unlocked for 35 seconds.
NOTE: If the customer does not remove the food order within
35 seconds, the customer's name will disappear from
the list, and an operator will need to remove the order
manually. For single-sided models, refer to the "Open
a Locker Manually" procedure in the OPERATION
section.
• If the order code is entered incorrectly, the screen will
notify the customer "Incorrect QR Code. Please try
again!" Touch the "OK" button to try again.
F2GM-0424
OPTIONS AND ACCESSORIES
Orders Ready Screen
2. Open locker(s) with flashing lights and remove food.
• The locker(s) will remain unlocked for 35 seconds. The
LED lights for the corresponding locker will flash while
the locker remains unlocked.
Single-Sided Model Operation with a QR Scanner
Single-sided models are equipped with one screen used by
both operators and customers. The default screen is the Order
Ready screen for customers. Touch the
passcode to switch/flip to the operator's Select Lockers screen.
The touchscreen will switch back automatically to the Order
Ready screen after 20 seconds of inactivity.
Touchscreen Controller Location
The touchscreen controller can be ordered on the left, right, or
center column. The locations available differ depending on the
model.
Cord Location
The power cord and plug can be ordered on the left or right side
of the unit depending on the model.
Ethernet Port
An ethernet port is available as a factory-installed option
allowing Point of Sale integration.
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