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Enter Code Screen
NOTE: If the order code is currently in use, the unit will not
accept it. The unit will notify the operator to "Please
enter a new order code."
5. When the Place Order screen appears, place the food
order into the locker(s) shown on screen.
• The timer will begin to count up on the Select Lockers
screen. The maximum order time is factory set to 45
minutes.
Place Order Screen
NOTE: Refer to the "Overtime Order" procedure for more
information about orders that stay in a locker past the
maximum order time.
Simple (1) Claim
The name entered must be unique, but will not affect the order
code for pickup. Food must be picked up using '1' for the order
code.
Name Only Claim
The name entered must be unique. The order code input is not
available. Food can be picked up using the name only.
Code Only Claim
The order code entered must be unique. The name input is not
available. Food can be picked up using the order code only.
F2GM-0424
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Picking up an Order (Customer Side)
Use the following procedure to unlock and remove food from a
locker on the customer side. A general outline of this procedure
should be provided to the customer. This procedure is for units
using the default "Name/Code" Claim Mode setting. For other
Claim Mode setting information, refer to the appropriate Claim
Mode setting at the end of this procedure.
1. On the Orders Ready screen, touch the name the order
was placed under.
• If the customer's name is not shown on the list, their
order is not ready.
NOTE: This screen does not appear when in the "Name Only"
and the "Code Only" Claim Mode settings.
Orders Ready Screen
2. Enter the order code.
• If the order code is entered correctly, the screen will
notify the customer to: "Please remove your items from
your lighted locker!"
- The LED lights for the corresponding locker will flash
while the locker remains unlocked.
- The locker(s) will remain unlocked for 35 seconds.
NOTE: If the customer does not remove the food order within
35 seconds, the customer's name will disappear from
the list, and an operator will need to remove the order
manually. For single-sided models, refer to the "Open a
Locker Manually" procedure in this section.
• If the order code is entered incorrectly, the screen will
notify the customer to "Please try again!" .
NOTE: When in "Simple (1)" Claim Mode setting enter "1" for
the order code. When in "Name Only" or "Code Only"
Claim Mode setting, enter the name or order code.
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OPERATION
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