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9. TROUBLESHOOTING
If you have any problems with the Luvion Platinum 3
Please try the following:
Problem
No video from the baby
unit
The video is dropping /
I have a constant low
reception / "Out of reach"
message
Audio problems
The video is or has become
choppy
The battery of the parent
unit runs out very fast
, there is often a quick and simple solution.
+
Solution
1.
Check the power supply of the baby unit. Make sure the power
adapter is plugged in.
2.
Make sure that the parent unit is switched on.
3.
Make sure that the baby unit is in range of the parent unit.
4.
Make sure that the parent unit is not in VOX-mode (press the VOX
button shortly to exit the VOX-mode).
5.
Make sure that the parent unit is not in the power save mode. Go to
menu > power save and switch the power save mode o .
1.
Move the baby unit closer to the parent unit.
2.
Try repositioning the baby and/or parent unit (away from walls) to
improve the reception.
3.
Check if the monitor is set on the correct camera channel.
4.
(re-)Pair the parent unit with the baby unit (see pairing chapter)
1.
Make sure that the volume on the parent unit is not muted. Press
the + volume button on the parent unit to increase the volume.
2.
Make sure that there is sound within range of the baby unit
microphone.
3.
If the unit emits a loud, screeching noise, move the baby and
parent unit further apart.
1. The video may become choppy when a lower frame rate is
experienced (i.e. 10 frames per second instead of 20 frames per
second).
2. Try moving the baby unit closer to the parent unit.
3. Remove obstructions between the baby and parent unit.
Use the VOX-mode for longer battery life.
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