NO.
Malfunction
WINBOT stops moving after
5
adhering to the glass.
6
WINBOT is stuck.
24
EN
JA
Possible Causes
WINBOT is too close to the edge of the
glass or obstacles.
It is stuck by obstacles.
Solutions
Use the Direction Control buttons in the App to move
WINBOT away from the problem area and at least 10 cm
(3.94 in) from window corners and obstacles. Restart
WINBOT. Alternatively, remove WINBOT from the window
and put it at least 10 cm (3.94 in) from window corners and
obstacles. Restart WINBOT.
Fix the Safety Clasp and tether firmly. Hold WINBOT power
cord and meanwhile, use ECOVACS HOME App to move
WINBOT away from the stuck area. If the problem persists,
please contact Customer Service.