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● Do not subject the battery to extremely low air pressure, which may
result in an explosion or the leakage of flammable liquid or gas.
● The built-in battery cannot be dismantled. Please contact the
manufacture for repair if necessary.
● DO NOT charge other battery types with the supplied charger. Confirm
there is no flammable material within 2 m of the charger during
charging.
● For long-term storage of the battery, make sure it is fully charged every
half year to ensure the battery quality. Otherwise, damage may occur.
● Use the battery provided by a qualified manufacturer. Refer to the
product specification for detailed battery requirements.
● DO NOT place the battery near heating or fire source. Avoid direct
sunlight.
● DO NOT swallow the battery to avoid chemical burns.
● DO NOT place the battery in the reach of children.
● When the device is powered off and the RTC battery is full, the time
settings can be kept for 6 months.
● In the first use, charge the device for more than 2.5 hours in the power-
off status.
● The battery voltage is 3.85 V, and the battery capacity is 2100 mAh.
● The battery is certified by UL2054.
Maintenance
● If the product does not work properly, please contact your dealer or the
nearest service center. We shall not assume any responsibility for
problems caused by unauthorized repair or maintenance.
● A few device components (e.g., electrolytic capacitor) require regular
replacement. The average lifespan varies, so periodic checking is
recommended. Contact your dealer for details.
● Wipe the device gently with a clean cloth and a small quantity of
ethanol, if necessary.
● If the equipment is used in a manner not specified by the manufacturer,
the protection provided by the device may be impaired.
Calibration Service
● We recommend you send the device back for calibration once a year,
and please contact the local dealer for the information on maintenance
points. For more detailed calibration services, please refer to
https://www.hikmicrotech.com/en/calibrationservices/2.
Using Environment
● DO NOT expose the device to extremely hot, cold, dusty, corrosive,
saline-alkali, or damp environments. Make sure the running
environment meets the requirement of the device. The operating
temperature shall be -10 °C to 50 °C (14 °F to 122 °F), and the operating
humidity shall be 95% or less.
● Place the device in a dry and well-ventilated environment.
● DO NOT expose the device to high electromagnetic radiation or dusty
environments.
● DO NOT aim the lens at the sun or any other bright light.
● When any laser equipment is in use, make sure that the device lens is
not exposed to the laser beam, or it may burn out.
● The device is suitable for indoor and outdoor uses, but do not expose it
in wet conditions.
● The level of protection is IP 54.
● The pollution degree is 2.
Technical Support
● The https://www.hikmicrotech.com portal will help you as a HIKMICRO
customer to get the most out of your HIKMICRO products. The portal
gives you access to our support team, software and documentation,
service contacts, etc.
Emergency
● If smoke, odor, or noise arises from the device, immediately turn off the
power, unplug the power cable, and contact the service center.
Manufacture Address
Room 313, Unit B, Building 2, 399 Danfeng Road, Xixing Subdistrict,
Binjiang District, Hangzhou, Zhejiang 310052, China
Hangzhou Microimage Software Co., Ltd.
COMPLIANCE NOTICE: The thermal series products might be subject to
export controls in various countries or regions, including without
limitation, the United States, European Union, United Kingdom and/or
other member countries of the Wassenaar Arrangement. Please consult
your professional legal or compliance expert or local government
authorities for any necessary export license requirements if you intend to
transfer, export, re-export the thermal series products between different
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