Publicité
TROUBLESHOOTING
Problem
Water does
not spray
Water is leaking
(while not occupied)
Nozzle is not
extending
Nozzle is not
extending & toilet
bowl is filling up
Low water pressure
No warm water
Heated seat is
not working
Seat temp drops
during wash
function
Night light does
not turn on
Knob light does
not turn on
Knob is
not working
Cause
Bidet hose has blockage
Shut-off valve is closed
Knob is not completely
turned to "Stop"
The nozzle is in a self-clean cycle
Not in contact with seat sensor
Water temp malfunction
Bidet hose blockage
Filter screen is blocked
Product is not connected
to a power supply
Product needs to be reset
Function is turned off
Low-temp burn prevention
is turned on
Night/knob light malfunction
Skin not in contact with seat sensor
Dryer is not working
Dryer malfunction
Solution
Inspect and
reattach bidet hose
Open shut-off valve
Turn control
knob to "Stop"
Wait a few seconds
Occupy the seat before using
Unplug and replug the
power cord
Clean the filter screen inside
water inlet and check hose
for kinks
Clean filter screen inside
water inlet
Plug in the power cord
Unplug unit, wait 30 minutes,
and plug unit back in
Turn on and adjust temp
After a wash cycle, seat temp
will slowly rise
Unplug and replug
power cord
Occupy seat before using
Press knob after cleaning
Contact customer support
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