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us_main.book.book Page 34 Thursday, June 9, 2022 1:51 PM
34 TROUBLESHOOTING
Problem
Freeze error
Inlet hose, drain hose or drain pump is frozen.
• See Care in Cold Climates.
No temp detected
Control error.
• Unplug the washer and wait 60 minutes. Reconnect power and try again.
• If the error code is still displayed, call for service.
Vibration sensor
Vibration sensor malfunctions.
• Call for service.
Turbidity sensor
Turbidity sensor malfunctions.
• Call for service.
Steam error
The steam function did not work properly.
• Call for service.
Power failure
Power does not connected properly.
• Press the Start/Pause button to restart the cycle
Oversudsing
Too much detergent was used.
• Do not add more than the recommended amount of detergent.
Too much sudsing detected.
• The washer will operate the suds reduction cycle for about 2 hours.
Voltage abnormality
Abnormal voltage detected.
• Unplug the power plug. If error recurs, call for service.
ezDispense Error Messages
Problem
Check det. Tank
The amount of liquid detergent in the detergent reservoir did not decrease.
After putting the detergent into the detergent reservoir, it was left for a long time and
the detergent hardened.
• Clean the detergent reservoir thoroughly, fill it with liquid detergent, install it in the
No detergent
The automatic detergent injection function does not work properly.
• Call for service.
Check soft. Tank
The amount of fabric softener in the softener reservoir did not decrease.
After putting the fabric softener into the softener reservoir, it was left for a long time
and the fabric softener hardened.
• Clean the softener reservoir thoroughly, fill it with liquid fabric softener, install it in the
No softener
The automatic softener injection function does not work properly.
• Call for service.
TM
The ezDispense did not work properly.
ezDispense
error
• Call for service.
Drawer open
The washer was operated without completely closing the drawer.
The drawer was opened during the washer operation.
• Push the drawer completely closed. If the error is displayed continuously, call for service.
drawer, and run a wash cycle. If the error is displayed continuously, call for service.
drawer, and run a wash cycle. If the error is displayed continuously, call for service.
Possible Cause & Solution
Possible Cause & Solution
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