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us_main.book.book Page 33 Thursday, June 9, 2022 1:51 PM
Error Messages
Problem
Door open
The door is opened.
• Open and close the door again. If the message keeps appearing, unplug the power cord
Door unlocked
The door is not secured.
• Check for objects around the door and door seal. If the message keeps appearing, unplug
Water supply
Water supply faucets are not fully open.
• Make sure that the water faucets are fully open.
Water inlet hoses are kinked, pinched, or crushed.
• Make sure that the hoses are not kinked, pinched or crushed behind or under the washer.
Water inlet filters are clogged.
• Clean the inlet filters. See MAINTENANCE.
Water supply pressure to faucet or house is too low.
• Check another faucet in the house to make sure that household water pressure is
• Disconnect the water inlet hoses from the washer and run a few gallons of water through
• If flow is too low, contact a plumber to have the water supply lines repaired.
Water supply connected with leak-limiting hoses.
• The use of hoses designed to limit leaks is not recommended. Leak limiting hoses can trip
Drainage
Drain hose is kinked, pinched, or clogged.
• Make sure that the drain hose is free of clogs or kinks and is not pinched behind or under
The end of the drain hose is more than 96 inches (2.4 m) above the bottom of the
washer.
• Move the end of the drain hose so that it is lower than 96 inches (2.4 m).
Unbalance
The load is too small.
• Add additional items to allow the washer to balance the load.
Heavy articles are mixed with lighter items.
• Always try to wash articles of somewhat similar weight to allow the washer to evenly
The load is out of balance.
• Manually redistribute the load if articles have become tangled, preventing the automatic
No water detected
The water level sensor is not working correctly.
• Close the water faucets, unplug the washer, and call for service.
Motor error
A motor error has occurred.
• Allow the washer to stand for 30 minutes and then restart the cycle.
• If the error code is still displayed, call for service.
Water too high
Water level is too high due to a faulty water valve.
• Close the water faucets, unplug the washer, and call for service.
and call for service.
the power cord and call for service.
Be careful when moving the washer during cleaning or maintenance.
adequate and flow is not restricted.
the hoses to flush out any dirt.
falsely and prevent the washer from filling.
the washer.
distribute the weight of the load for spinning.
rebalancing from working properly.
TROUBLESHOOTING
Possible Cause & Solution
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