EcoSmart Fire Base 30 Manuel D'installation page 179

Troubleshooting - General
Ignitor does not
6. spark or make a
ticking sound
Troubleshooting - Loud Gas Flow
Excessive Rushing and Whistling noise
There are multiple causes for excess noise coming from the gas
appliance. The more gas (maximum control valve setting) the more
likely you are to hear excess noise. This is due to the larger volume of
gas flowing at a higher velocity through the plumbing of the appliance.
Gas flowing noise is inevitable so this is intended for excessively loud
rushing or whistling.
1. Do you hear a whistling or rushing noise in the appliance
flex-line?
The internal structure of the flex-line and the path the gas follows
inside of the flex-line can be the cause. When installing a flex-line,
do your best to avoid sharp bends and angles.
You may be able to remedy a noisy flex-line that is already installed
by carefully repositioning the line to remove sharp bends and
angles.
Using commercially available appliance gas connectors (yellow
corrugated flex-lines from hardware stores) are not recommended
for gas fire pits or fireplaces. These hoses are not intended for
the higher gas input rates of these appliances and produce large
amounts of noise. There are various sizes and lengths of whistle-
free flex lines available. The licensed plumber doing the installation
can help recommend one.
A. Battery is dead or not installed, installed incorrectly.
B. Corrosion on battery contacts.
C. Battery cap not screwed down completely.
Ignition electrode or ground wire not
D.
connected to sparker.
Ensure that a new AAA battery is installed in the
push-button sparker switch.
Check contact at the bottom of the battery cavity
for corrosion. Clean with a small piece of sandpaper
or a file.
If the cap cannot be screwed down tight enough,
the battery will not make a proper connection with
the sparker and it will not work. Be sure to use a thin
surface such as 20-22 gauge sheet metal to mount
sparker in.
Ensure that ignition electrode and ground wire leads
are properly connected to sparker.
2. Is the whistling coming from the orifice?
The orifice is what controls the amount of gas that your appliance
is using. Sometimes the shape of an orifice can produce a whistling
depending on the gas flow rate and gas pressure.
If repositioning the flex-lines in your appliance did not fix the whistling
noise, disconnect the gas supply to the burner and remove the orifice.
Blow through the orifice to check for a whistle. If your orifice whistles,
call our customer service at 1-888-590-3335 so we can ensure you
have the specific orifice installed.
3. Ensure your air shutter is properly adjusted according to the
EcoSmart Gas Installation Manual.
A properly adjusted air shutter will give the brightest flame and quietest
performance.
For natural gas the air shutter should be completely closed.
For liquid propane, the air shutter should be open between 3/16"
and 1/4".
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