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Troubleshooting
Please review this list before calling the service. It will save your time and
money. This list includes frequent complaints that are not arising from defective
workmanship or material usage. Some of the features described here may not
exist in your product.
The refrigerator does not operate.
• The plug is not inserted into the socket correctly. >>>Insert the plug into the socket
securely.
• The fuse of the socket which your refrigerator is connected to or the main fuse have
blown out. >>>Check the fuse.
Condensation on the side wall of the fridge compartment (MULTIZONE, COOL
CONTROL and FLEXI ZONE).
• Door has been opened frequently. >>>Do not open and close the door of refrigerator
frequently.
• Ambient is very humid. >>>Do not install your refrigerator into highly humid places.
• Food containing liquid is stored in open containers. >>>Do not store food with liquid
content in open containers.
• Door of the refrigerator is left ajar. >>>Close the door of the refrigerator.
• Thermostat is set to a very cold level. >>>Set the thermostat to a suitable level.
• Compressor is not running
• Protective thermic of the compressor will blow out during sudden power failures or
plug-out plug-ins as the refrigerant pressure in the cooling system of the refrigerator
has not been balanced yet. The refrigerator will start running approximately after 6
minutes. Please call the service if the refrigerator does not startup at the end of this
period.
• The fridge is in defrost cycle. >>>This is normal for a full-automatically defrosting
refrigerator. Defrosting cycle occurs periodically.
• The refrigerator is not plugged into the socket. >>>Make sure that the plug is fit into the
socket.
• Temperature settings are not made correctly. >>>Select the suitable temperature value.
• There is a power outage. >>>Refrigerator returns to normal operation when the power
restores.
The operation noise increases when the refrigerator is running.
• The operating performance of the refrigerator may change due to the changes in the
ambient temperature. It is normal and not a fault.
The refrigerator is running frequently or for a long time.
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