en-us Troubleshooting
Issue
Water output is reduced.
Water is dripping from the water
dispenser.
The water dispenser is not
functioning.
Ice cube production is low.
The ice maker is not functioning.
28
Cause and troubleshooting
Low water pressure.
Check the pressure of the water supply system or the external water filter
▶
system, e.g. reverse osmosis system.
Connect the appliance only to a water connection with sufficient water pressure.
→ Page 7
The water filter is blocked.
Change the water filter.
▶
Air is in the water system.
Keep dispensing water until it contains no more air.
▶
There is no water being supplied to the appliance.
Ensure that there is a water supply and that the shut-off valve on the water
▶
connection is open.
Contact an installer if necessary.
Kink in the water hose.
Turn off the water supply and straighten the kink in water hose.
▶
If necessary, replace the water hose.
The appliance has only recently been connected.
Wait approximately 4 hours until the first batch of ice cubes is ready.
▶
The freezer compartment has been opened frequently or for an extended period of
time.
Check ice cube production after a few hours.
▶
Low water pressure.
Check the pressure of the water supply system or the external water filter
▶
system, e.g. reverse osmosis system.
Connect the appliance only to a water connection with sufficient water pressure.
→ Page 7
The water filter is blocked.
Change the water filter.
▶
Food or objects are blocking the fill level sensor for the ice maker.
Remove all food and objects from the ice storage container.
▶
Fault in the ice maker.
Switch off the appliance.
1.
Disconnect the appliance from the power supply.
2.
Unplug the power plug or switch off the circuit breaker in the fuse box.
Reconnect the appliance after 5 minutes.
3.
If the fault persists, call customer service. → Page 30
4.
Ice cube production is switched off.
Switch on ice cube production.
▶
There is no water being supplied to the appliance.
Ensure that there is a water supply and that the shut-off valve on the water
▶
connection is open.
Contact an installer if necessary.
Kink in the water hose.
Turn off the water supply and straighten the kink in water hose.
▶
If necessary, replace the water hose.
Fault in the ice maker.
Switch off the appliance.
1.
Disconnect the appliance from the power supply.
2.