Sound drops out when connected via Bluetooth.
• Some devices can cause radio interference if they are located too
close to the Soundbar. e. g. microwaves, wireless routers, etc.
• If your device that is connected via Bluetooth moves too far away
from the soundbar, it may cause the sound to drop out. Move the
device closer to the soundbar.
• If a part of your body is in contact with the Bluetooth transceiver
or the product is installed on metal furniture, the sound may drop
out. Check the installation environment and conditions for use.
Soundbar will not connect to Wi-Fi.
• Check whether your wireless router is on.
• Turn off the router, turn it back on, and then try again.
• The soundbar will not connect if the wireless signal is too weak.
Try moving the router closer to the soundbar, or eliminating
any obstacles that are between the soundbar and the router, if
possible.
• If your wireless router is new, you will need to reconfigure the
speaker's network settings.
• Soundbar does not support Wi-Fi 6.
The soundbar does not turn on automatically with the TV.
• When you turn off the Soundbar while watching TV, power
synchronization with the TV is disabled. First turn off the TV.
The AVA function is not available in the following cases.
(HW-S80*D model only)
• The AVA function will not be available using Q-symphony
function.
• The AVA function will not be available when the microphone is
turned off.
After connecting the TV to the Soundbar, I switched the Soundbar
mode. Then no sound is output from the TV.
• If you connect your Soundbar to a mobile device while the
Soundbar is connected to the TV, the Soundbar outputs sound
from the mobile device while keeping the TV connection. So the
TV sound will not be delivered anywhere.
• Disconnect the mobile device, and the TV sound will be output
from the Soundbar again.
Group Play is not enabled
• Check if the audio devices are newer models released year 2024
or later.
• Check if the host device is connected to a Wi-Fi network as
source.
• Make sure that all audio devices are connected to the same Wi-Fi
network (at 5 GHz).
11 LICENSE
Dolby, Dolby Atmos, and the double-D symbol are registered
trademarks of Dolby Laboratories Licensing Corporation.
Manufactured under license from Dolby Laboratories. Confidential
unpublished works. Copyright © 2012-2021 Dolby Laboratories. All
rights reserved.
For DTS patents, see http://patents.dts.com. Manufactured under
license from DTS, Inc. or DTS Licensing Limited. DTS, Digital
Surround, Virtual:X, and the DTS logo are registered trademarks or
trademarks of DTS, Inc. in the United States and other countries.
© 2021 DTS, Inc. ALL RIGHTS RESERVED.
The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI
Trade dress and the HDMI Logos are trademarks or registered
trademarks of HDMI Licensing Administrator, Inc.
Apple, AirPlay, iPad, iPhone, and Mac are trademarks of Apple Inc.,
registered in the U.S. and other countries and regions.
• Use your phone, tablet or computer as a remote control for
Spotify. Go to
spotify.com/connect
• The Spotify Software is subject to third party licenses found here:
https://www.spotify.com/connect/third-party-licenses.
Being Roon Tested means that Samsung and Roon have collaborated
to ensure you have the best experience using Roon software and
Samsung equipment together, so you can just enjoy the music.
Open Source License Notice
Open Source used in this product can be found on the following
webpage (http://opensource.samsung.com).
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