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Troubleshooting
Please check the following before calling for service:
Place one cup of water in a glass measuring cup in the oven and close the door securely.
Operate the oven for one minute at HIGH 100%.
A.
Does the oven light come on?
B.
Does the cooling fan work? (Put your hand over the left side of louver.)
C.
Does the turntable rotate? (It is normal for the turntable to turn in either direction.)
D.
Is the water in the oven warm?
If "NO" is the answer to any of the above questions, please check electrical outlet, fuse and/or circuit breaker. If they are
functioning properly, CONTACT YOUR NEAREST VIKING RANGE, LLC AUTHORIZED SERVICER.
A Microwave Oven should never be serviced by a "do-it-yourself" repair person.
NOTE:
If time appearing in the display is counting down very rapidly, check Demonstration Mode on page 22 and cancel.
Service Information
If service is required, call your authorized service agency.
Have the following information readily available:
•
Model number
•
Serial number
•
Date purchased
•
Name of dealer from whom purchased
Clearly describe the problem that you are having. If you are unable to obtain the name of an authorized service agency,
or if you continue to have a service problem, contact Viking Range, LLC at 1-888-845-4641 or write to:
Record the information indicated below. You will need it if service is ever required. The model and serial number for your
oven are located on the left side of the oven cavity on an identification label.
Model Number _______________________________________ Serial Number ______________________________________________
Date of Purchase _____________________________________ Date Installed _______________________________________________
Dealer's Name _____________________________________________________________________________________________________
Address ___________________________________________________________________________________________________________
___________________________________________________________________________________________________________________
If service requires installation of parts, use only authorized parts to ensure protection under the warranty.
E
VIKING RANGE, LLC
PREFERRED SERVICE
111 Front Street
Greenwood, Mississippi 38930 USA
KEEP THIS MANUAL FOR FUTURE REFERENCE
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