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Faults table
When you have any doubts about whether your appliance is working properly you should not
immediately assume that it is defective. We recommend that you should in any case check the points
in the following table.
Problem
Appliance is connected
to the power mains but
it does not work.
Appliance cools
continuously for a long
time.
Excessive build-up of
ice on the back wall of
refrigerator interior.
Excessive ice formation
in the freezer.
Condensation on the
glass shelf above the
drawers in the
refrigeration
compartment.
28
Cause/Solution
•
Make sure there is voltage in the power outlet and that the appliance
is switched on.
The compressor is operating for a longer time at low capacity (low energy
consumption / high efficiency). This is the most efficient form of operation.
The following factors can also influence the appliance's operation:
•
The ambient temperature is too high.
•
The door has been opened for too long or too frequently.
•
The door is not closed properly.
•
The door does not seal properly (the seal is dirty, the door is misaligned
or the seal is damaged, etc.).
•
Too much fresh food has been put in at the same time.
•
Insufficient air circulation around the compressor and condenser.
Check that the ventilation around the appliance is sufficient (see the
separate installation instructions).
•
The sensor in the refrigerator is blocked by fresh food. Make sure that
air can circulate freely around the sensor (not applicable to all models).
•
The ambient temperature is too high.
•
The door has been opened for too long or too frequently.
•
The door is not closed properly.
•
The door does not seal properly (the seal is dirty, the door is misaligned
or the seal is damaged, etc.).
•
Too much fresh food has been put in at the same time.
•
Do not place warm food in the refrigerator.
•
Insufficient air circulation around the compressor and condenser.
Check that the ventilation around the appliance is sufficient (see the
separate installation instructions).
•
The freezer compartment has not been defrosted periodically. Defrost
the freezer compartment to remove the ice (conventional freezer).
•
The door has been opened for too long or too frequently.
•
The door is not closed properly.
•
The door does not seal properly (the seal is dirty, the door is misaligned
or the seal is damaged, etc.).
•
Check that the door is closed properly and seals properly.
•
This is a temporary problem that cannot be avoided entirely in periods
of high ambient temperatures and high humidity. The problem
disappears when the temperature and humidity return to normal levels.
We recommend that you clean the drawers more frequently and
occasionally wipe off any drips.
•
Pack food in bags or other air-tight packaging.
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