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TROUBLESHOOTING
PROBLEM
The mower does
not start.
The mower cuts
the grass unevenly.
The mower does
not mulch properly.
The mower is hard
to push.
The mower is
excessively noisy
and vibrates.
POSSIBLE CAUSE
The battery is not charged.
The switch is defective.
Grass jammed at blade.
The battery is not attached to
the motor.
Battery may require service
or replacement.
The upper handle is not install
in place.
The lawn is rough or uneven.
The cutting height is not set
properly.
Wet grass clippings are sticking
to the underside of the deck.
The side discharge is missing.
The grass is too tall, or the
cutting height is too low.
The rear of the mower housing
and the blade are dragging in
thick grass.
The motor shaft is bent.
The blade is unbalanced.
SOLUTION
Charge the battery.
Replace the switch
Remove battery; check under deck for
jams.
Check the connection between the motor
connector and the battery.
Call customer service 1-800-791-9458 or
replace battery.
Pull the upper handle in place.
Check the mowing area.
Move the wheels to a higher setting.
Wait until the grass dries before mowing.
Install the side discharge.
Raise the cutting height.
Empty the grass clippings from the grass
catcher bag.
Stop the motor and inspect for damage.
Repair before restarting. If vibration
persists, call customer service at 1-800-
791-9458
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