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7. Maintenance and cleaning
7.1 Cleaning the device
After each hair removal session it is recommended that you clean your device, paying par-
ticular attention to the light area.
When cleaning, do not use any solvents or other aggressive or abrasive cleaning
agents, as the surface may become damaged.
Never immerse the device or any of its parts in water!
1. Before cleaning, remove the mains adapter of the device from the socket.
2. Clean the housing of the device with a dry, clean cloth.
3. Gently clean the light area and skin contact sensor using a slightly
damp, lint-free cloth.
8. What if there are problems?
"The device will not switch on"
• Ensure that the mains cable is correctly connected to the device.
• Ensure that the mains adapter is inserted into a wall socket.
"No light pulse is emitted when I press the trigger button"
• Ensure that the device is in full contact with the skin and that the light area and skin con-
tact sensor are pressed onto the skin evenly and firmly. For your safety, the trigger but-
ton only activates a pulse if the skin contact sensor is completely covered by the skin.
• If the indicator lamp on the device is illuminated red, this indicates that your skin colour,
as measured by the skin colour sensor, is too dark for safe application. Test the device
on another part of your body or contact Customer Services.
• If the indicator lamp on the device is illuminated orange, this indicates that the contact
with the skin, as measured by the skin contact sensor, is insufficient. Increase the level of
contact with the skin or contact Customer Services.
9. Frequently asked questions
Does the device technology really work?
Yes. In clinical tests performed by doctors, it was proven that the technology in the device
can be used to safely achieve lasting hair removal results.
How long does a treatment session last using the device?
The time can vary depending on the area of the body being treated. A full body treatment
(legs, arms, armpits, bikini zone and face below the cheekbones) takes approximately
20 minutes at the lowest intensity level. As the device is operated using electricity, it can
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