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84 Troubleshooting
En
Problem
The audio files stored
on components on the
network, such as a PC,
cannot be played back.
Cannot access Windows
Media Player 11 or
Windows Media Player
12.
Audio playback is
undesirably stopped or
disturbed.
9
Check
Windows Media Player 11 or
Windows Media Player 12 is not
currently installed on your PC.
Audio files were recorded in
formats other than MP3, WAV
(LPCM only), MPEG-4 AAC,
FLAC, and WMA.
Audio files recorded in MPEG-4
AAC or FLAC are being played
back on Windows Media Player
11 or Windows Media Player 12.
The component connected
to the network is not properly
operated.
The component connected to
the network does not permit
file sharing.
The folder stored on the
component connected to the
network has been deleted or
damaged.
Network connections could be
restricted due to the
computer's network settings,
security settings, etc.
In case of Windows Media
Player 11: You are currently
logged onto the domain through
your PC with Windows XP or
Windows Vista installed.
In case of Windows Media
Player 12: You are currently
logged onto the domain through
your PC with Windows 7
installed.
The audio file currently being
played back was not recorded
in a format playable on this
unit.
The LAN cable is currently
disconnected.
There is heavy traffic on the
network with the Internet
being accessed on the same
network.
There is a connection routed
through a wireless LAN on the
same network.
Remedy
Install Windows Media Player 11 or Windows Media Player 12 on your
PC.
Play back audio files recorded in MP3, WAV (LPCM only), MPEG-4 AAC,
FLAC, or WMA. Note that some audio files recorded in these formats
may not be played back on this unit.
Audio files recorded in MPEG-4 AAC or FLAC cannot be played back
on Windows Media Player 11 or Windows Media Player 12. Try using
another server. Refer to the operation manual supplied with your server.
Check whether the component is affected by special circumstances or
is in the sleep mode. Try rebooting the component if necessary.
Try changing the settings for the component connected to the network.
Check the folder stored on the component connected to the network.
Check the computer's network settings, security settings, etc.
Instead of logging onto the domain, log onto the local machine.
y Check whether the audio file was recorded in a format supported by
this unit.
y Check whether the folder has been damaged or corrupted.
Even audio files listed as playable on this unit may sometimes not be
played back or displayed.
Connect the LAN cable properly.
Use 100BASE-TX to access the components on the network.
y There may be a shortage of bandwidth on the 2.4 GHz band used by
the wireless LAN. Make wired LAN connections not routed through a
wireless LAN.
y Install away from any devices emitting electromagnetic waves on the
2.4 GHz band (microwave ovens, game consoles, etc.). If this does not
solve the problem, stop using other devices that emit electromagnetic
waves.