Pioneer HTZ-BD52 Mode D'emploi page 81

Chapter 9
Troubleshooting
Incorrect operation is often mistaken for trouble or malfunction. If you think that there is something
wrong with this component, check the points below. Sometimes the trouble may lie in another
component. Inspect the other components and electrical appliances being used. If the trouble
cannot be rectified even after checking the points below, ask your nearest Pioneer authorized
service center or your dealer to carry out repair work.
Picture
Problem Check
No picture is displayed Is the video cable properly
or the picture is not connected?
displayed properly.
Is the video cable damaged?
Is the input setting on the
connected TV right?
Is the output video resolution
properly set?
y Is the player connected with
an HDMI cable other than a
High Speed HDMI
(with a Standard HDMI
cable)?
y Are you using an HDMI cable
with a built-in equalizer?
Is a DVI device connected?
Is Color Space properly set?
No picture is displayed
or picture is not output
in high definition when
playing BDs.
y Picture is disturbed
during playback.
y Picture is dark.
y Picture is stretched. Is the TV's aspect ratio properly
set?
y Picture is cropped.
y Aspect ratio cannot be
Is TV Screen properly set?
switched.
Picture is interrupted.
Blu-ray 3D disc playback
does not output 3D views.
Remedy
y Connect the cable properly according to the connected devices (page
36).
y Disconnect the cable (video/audio cable or HDMI cable), then reinsert
it firmly and all the way in.
If the cable is damaged, replace it with a new one.
Read the operating instructions for the connected components and
switch to the proper input.
Press RESOLUTION to switch the video resolution output from the HDMI
OUT terminal (page 20).
1080p or Deep Color video signals may not be output properly,
depending on the HDMI cable being used or the player's settings. If
®
/™ Cable you wish to output the video signals with 1080p or Deep Color, connect
®
/™ the TV using a High Speed HDMI
then reset the player using the Setup Navigator (page 46).
The picture may not be displayed properly if a DVI device is connected.
Change the Color Space setting (page 72).
With some discs, it may not be possible to output the video signals
from the VIDEO output terminal. In this case, connect using an HDMI
cable (page 36).
y This player supports Rovi analog copy protection technology. With
some TVs (such as with built-in video deck), the picture will not be
displayed properly when the copy protected DVD title is played. This
is not a malfunction.
y If the player and TV are connected via a DVD recorder/video deck,
etc., the picture will not be displayed properly due to analog copy
protection. Connect the player and TV directly.
Read the operating instructions for the TV and set the TV's aspect ratio
properly.
Set TV Screen properly (page 71).
When video signals with a resolution of 1080/50i, 1080/50p, 720/50p,
1080/24p, 1080/60i, 1080/60p or 720/60p are being output from the
HDMI OUT terminal, they may be output with an aspect ratio of 16:9
even if TV Screen is set to 4:3 Pan&Scan (page 71).
The picture may be interrupted when the resolution of the recorded
video signal switches. Press RESOLUTION to select a setting other than
Auto (page 72).
y Connect the player to your TV with HDMI cable (High Speed HDMI
Cable).
y Your TV may not support "HDMI 3D mandatory format".
Troubleshooting
®
/™ Cable without a built-in equalizer,
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®
/™