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If your fryer is not working correctly
P
ROBLEMS
The appliance is not working.
The removable paddle doesn't stay in
place.
Food is not cooking evenly.
The chips are not crispy enough.
The chips break up during the cooking.
The food stays on the edge of the
cooking pan.
Cooking liquids have flowed into the base
of the appliance.
The timer does not work.
The appliance is unusually noisy.
The paddle stops turning during
cooking.
If you have any product problems or queries please contact our Customer Relations Team
C
AUSES
The appliance is not plugged in.
The On-Off switch is not fully pressed
down.
You have pressed down the On-Off switch
but the appliance is not working.
The motor is running but the appliance
does not heat.
The paddle does not turn.
The mixing paddle is not locked.
The paddle has not been installed.
The food has not been cut in regular size
pieces.
The chips have not been cut in regular
size pieces.
The paddle has been installed correctly
but it does not turn.
The wrong variety of potatoes has been
used.
The potatoes are insufficiently washed
and/or not completely dried.
The chips are too thick.
There is not enough oil for the quantity of
chips.
The filter is obstructed.
The potatoes used are recently harvested
and hence have a high water content.
The cooking pan is too full.
The paddle is not positioned correctly or
the seal of the paddle is defective.
The battery is dead.
You suspect the motor is not working
correctly.
The paddle is not positioned correctly.
Helpline:
0845 602 1454 - UK / (01) 401 8448 - Ireland
or consult our website - www.tefal.co.uk
S
OLUTIONS
Check that the appliance is plugged in
correctly.
Press on the On/Off switch.
Close the lid.
Contact your point of purchase.
Check that the paddle is correctly
positioned. If the problem continues,
contact your point of purchase.
Check that the locking lever has been
pushed down fully.
Fit the paddle.
Cut food to the same size.
Cut the chips to the same size.
Check that it has been pushed down and
clicked in position. If the problem
continues, contact your point of purchase.
Choose a variety of potato recommended
for chips.
Wash the potatoes for a long time to
remove excess starch, then drain and dry
them before cooking. They must be
completely dry.
Cut the chips thinner. The maximum
chips dimensions are 13mm x 13 mm.
Increase the oil quantity (see cooking
7 to 9
tables p.
).
Clean the removable filter.
Reduce the quantity of potatoes down to
800 g and adjust the cooking time.
Respect the maximum quantities
indicated in the cooking tables.
Make sure that the paddle is correctly
positioned. If the problem continues,
contact your point of purchase. Do not
use ActiFry for making soups or recipes
with a high liquid content.
Change the battery (see
fig.
Contact your point of purchase.
Using an oven glove, push the paddle
downward until it clicks into place. If
this does not work, contact your point
of purchase.
EN
14).
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