Jenn-Air 12642718 Guide De L'utilisateur page 21

B
Y
EFORE
Review this chart of troubleshooting tips first...you may not need to call for service at all.
PROBLEM
Freezer control and lights
are on, but compressor
is not operating
Refrigerator does not
operate
Refrigerator still won't
operate
Refrigerator has an odor
Crisper drawers do not
close freely
Refrigerator runs too
frequently
Noise, sounds and
vibrations
Food temperature
is too cold
Food temperature
is too warm
C F
OU ALL OR
POSSIBLE CAUSES
Refrigerator is in defrost mode.
Refrigerator is not plugged in.
Freezer control is not on.
Fuse is blown, or circuit breaker needs
to be reset.
Power outage has occurred
Unit is malfunctioning.
Compartment is dirty or has odor-causing
food.
Contents of drawer, or positioning of items
in the surrounding compartment could be
obstructing drawer.
Drawer is not in proper position.
Refrigerator is not level.
Drawer channels are dirty or need
treatment.
Doors have been opened frequently or
for long periods of time.
Humidity or heat in surrounding area is
high.
Food has recently been added.
Refrigerator is exposed to heat by
environment or by appliances nearby.
Condenser coils are dirty.
Controls need to be adjusted.
Door is not closing properly.
Today's refrigerators start and stop more
often to maintain even temperatures.
Normal operation.
Cabinet not level.
Condenser coils are dirty.
Refrigerator or freezer controls are set
too high.
Door is not closing properly.
Controls need to be adjusted.
Condenser coils are dirty.
Rear air grille is blocked.
Prolonged door openings.
S
ERVICE
WHAT TO DO
Normal operation.Wait 40 minutes to see if refrigerator restarts.
Plug in unit.
See page 10.
Replace blown fuses. Reset circuit breaker.
Call local power company listing to report outage.
Unplug refrigerator and transfer food to another refrigerator. If
another unit is not available, place dry ice in freezer section to
preserve food.Warranty does not cover food loss.
Contact service for assistance.
See page 17.
Reposition food items and containers.
See page 12 for proper crisper placement.
See page 9.
Clean drawer channels with warm, soapy water. Rinse and dry.
Apply a thin layer of petroleum jelly to drawer channels.
Minimize door openings.
Normal operation.
Allow time for recently added food to reach refrigerator or
freezer temperature.
Evaluate your refrigerator's environment. Refrigerator may
need to be moved to run more efficiently.
Clean according to cleaning instructions. See page 16.
See page 10.
Refrigerator is not level. See page 9.
Check gaskets for proper seal. Clean, if necessary. See page 16.
Check to see if something is preventing door from closing.
See page 20.
Level cabinet. See page 9.
Clean according to cleaning instructions. See page 16.
See page 10.
Refrigerator is not level. See page 9.
Check gaskets for proper seal. Clean, if necessary. See page 16.
Check to see if something is preventing door from closing.
See page 10.
Clean according to cleaning instructions. See page 16.
Check the positioning of food items in refrigerator to make sure
grille is not blocked. Rear air grilles are located under crisper
drawers.
Minimize door openings.
21