Issue
Low battery. A1 will shut
down soon.
A1 is away from the
map. Risk of being
stolen
Failed to return to the
charging station.
Failed to dock in the
charging station.
Positioning failed.
Battery temperature is
high.
Battery temperature is
low.
EN
34
Cause
Battery level is ≤ 10%.
A1 is away from the map.
A1 cannot find the charging
station when returning to the
charging station.
A1 finds the charging station
but fails to dock.
Positioning fails when A1
tries to start a mowing task.
Battery temperature is ≥
45℃ .
Battery temperature is ≤ 6℃ .
Solution
Dock A1 in the charging station to charge.
1. Enter PIN code to verify.
2. You can disable the Off-Map Alarm in settings
in the app.
1. Check if there are obstacles blocking A1.
Remove the obstacles and retry.
2. Remote control A1 back to the charging
stationvia the app.
1. Check if the reflective films on the charging
station are dirty or blocked.
2. Check if there are obstacles in front of the
charging station.
3. Check if the charging station is moved.
4. Check if the baseplate is covered with thick
mud.
5. Check if the charging station has power.
6. Help the robot dock in the charging station by
using the remote control or manually.
1. The lidar may be obstructed. Manually move
the robot to a flat and open place inside the
map and try starting the task again.
2. If you continue to encounter this error, please
retry after the robot is docked in the charging
station.
1. Charging may fail when battery temperature
is above 45℃ .
2. Use A1 where ambient temperature is below
40℃ .
1. Charging may fail when battery temperature
is below 6℃ .
2. Use A1 where ambient temperature is above
6℃ .