TENA SmartCare Change Indicator Mode D'emploi page 28

TROUBLESHOOTING
EN
PROBLEM
Connection
error (signal
lost)
Change
Indicator falls
off
SOURCE SOLUTION
Super user:
System
range
Repeat steps 1–2 above.
3. If this does not help, contact TENA
SmartCare support.
Change Caregiver:
Indicator
1. Make sure you are using one of the
supported TENA incontinence products
with a textile-like outer lining. The Change
Indicator does not attach to absorbent
products with a plastic outer lining.
2. Make sure you attach the Change Indicator
to a folded product, straight from its plastic
packaging. Do not attach the Change
Indicator when the resident is already
wearing the absorbent product.
3. Check the hook-covered side of the sensor
strip to see if it is covered with lint. Remove
any lint.
4. If this does not help, contact a super user
at your care home and revert to a manual
changing procedure for residents'
incontinence products until the problem
is resolved.
Super user:
1. Repeat steps 1–3 above.
4. If this does not help, attach a new sensor
strip. Make sure the new sensor strip is of
the correct length (see p.18 of this guide).
5 If this does not help, contact
TENA SmartCare support.
28
TENA SmartCare Change Indicator
TM/MC