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Symptom
No ignition spark.
Igniters spark
continuously after ame
ignition.
Burners will not light.
Igniters are sparking but
burners are not igniting.
Top burner will not stay
lit.
The ames have
suddenly gone out.
Burner ame goes out at
low setting.
Flames do not burn all
around the burner cap.
Top burners do not light
or do not burn evenly.
Burner ames are very
large and yellow.
sound is heard coming
from appliance.
Nothing works.
Troubleshooting Tips
Possible Cause
Dead batteries or ignition module failed.
CAUTION
Power supply polarity is reversed.
Igniters are wet or dirty.
Burner parts or igniters may be
wet, dirty or misaligned.
position.
Failed thermocouple.
A draft or spill has
extinguished the ame.
Low gas pressure.
Air intake holes around burners are
obstructed.
Burner parts may be dirty or misaligned.
Plug on appliance is not completely
inserted in the electrical outlet.
Burner holes on the side of the burner
may be clogged.
Burner bezel ports are clogged.
Burner ports or burner caps are not
positioned properly.
Appliance is being operated with the
wrong type of gas.
Regulator is not installed, is faulty, or is
set for the wrong type of gas.
This is the sound of metal heating and
cooling.
Power supply is not energized.
Solution
Replace batteries and attempt ignition. If there is still
no spark ignition, the appliance burners can still be
used.
To light them:
Holding a lit match to the ame spreader,
u
push in on the control knob and turn
counterclockwise to LIGHT.
When the ame is burning all the way round
v
the burner, you may adjust the heat.
Have polarity corrected.
Dry or clean igniters.
Check that the burner parts are clean, dry and
correctly assembled.
Check that the igniters are clean and dry.
Replace thermocouple.
Turn the burners off, cleaning the burners and sump
area. Once clean, reignite top burners.
Contact gas company.
Remove obstruction from air intake holes.
Make sure the unit is properly connected to the
power supply.
Remove the burner heads and clean them. Check
the electrode area for burned-on food or grease.
Clean burner bezel ring ports with straightened
paperclip, needle, or wire.
Remove and carefully re-install burner bezel and
caps.
Ensure that the type of appliance matches the gas
supply.
Check installation, replace regulator, or set regulator
for proper gas.
This is normal.
Have an electrician check the power supply,
including the house circuit breaker, wiring and fuses.
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