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TROUBLESHOOTING
Troubleshooting
OPERATION
Oven does not operate.
•
Verify power is on.
•
Verify electrical power to oven and home circuit breaker
is on.
OVEN
Oven temperature issue.
•
Contact Wolf factory certified service.
No response from control panel touch pads.
•
Unit in Sabbath mode (
displayed on control panel),
refer to page 9.
•
Turn circuit breaker off for 20 seconds, then turn
back on.
Error message displayed during clean cycle.
•
For double ovens, if one oven is in an active clean cycle,
the other oven can not be used.
Oven 'pops' or 'bangs' during preheat or cool down.
•
Normal with new oven cavity expansion and contraction.
•
Run clean cycle. If it persists, contact Wolf factory certi-
fied service.
Service
•
Maintain the quality built into your product by contacting
Wolf factory certified service.
•
When contacting service, you will need the model and
serial number of your product. Both numbers are listed
on the product rating plate. Refer to page 5 for rating
plate location.
•
For warranty purposes, you will also need the date of
installation and name of your authorized Wolf dealer. This
information should be recorded on page 2 of this guide.
Wolf Appliance International Limited Warranty
FOR RESIDENTIAL USE
FULL TWO YEAR WARRANTY*
For two years from the date of original installation, this Wolf Appliance product warranty covers all parts
and labor to repair or replace, under normal residential use, any part of the product that proves to be
defective in materials or workmanship. All service provided by Wolf Appliance under the above warranty
must be performed by Wolf factory certified service, unless otherwise specified by Wolf Appliance, Inc.
Service will be provided during normal business hours.
LIMITED FIVE YEAR WARRANTY
For five years from the date of original installation, Wolf Appliance will repair or replace the following parts
that prove to be defective in materials or workmanship: stainless steel briquette trays, gas valves, drip
pans, electronic control boards and electric heating elements. If the owner uses Wolf factory certified
service, the service provider will repair or replace these parts with the owner paying for all other costs,
including labor. If the owner uses non-certified service, the owner must contact Wolf Appliance, Inc. (using
the information below) to receive repaired or replacement parts. Wolf Appliance will not reimburse the
owner for parts purchased from non-certified service or other sources.
For more information regarding your Wolf product warranty, contact your authorized Wolf dealer.
Warranties must comply to all country, state, city, local and or ordinance.
*Stainless steel (doors, panels, handles, product frames and interior surfaces) are covered by a limited
60-day parts and labor warranty for cosmetic defects.
Sub-Zero, Sub-Zero & Design, Sub-Zero & Snowflake Design, Dual Refrigeration, The Living Kitchen, Great American Kitchens The Fine Art of Kitchen Design, Wolf, Wolf &
Design, Wolf Gourmet, W & Design, red colored knobs, Cove, and Cove & Design, are registered trademarks and service marks of Sub-Zero Group, Inc. and its subsidiaries.
All other trademarks are property of their respective owners in the United States and other countries.
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