A fault, what to do?
Attention!
Repairs must only be carried out by an authorised technician. Improper repairs can lead to risk
of serious injury to the user.
If your appliance does not operate as required, it is often due to a very minor problem. Please check whether
you can remedy the fault yourself by using the following guidelines. You will save yourself the costs of an un-
necessary visit by customer service personnel.
Fault
Water flow-rate is too low. The filter in either the water
The water volume is
steadily reducing during
use.
The temperature can not
be set warmer than 42 °C.
The set water tempera-
ture is not achieved when
a thermostatically-con-
trolled premixer is used.
No display;
the water is not getting
warm.
From time to time, cold
water flows out.
The set temperature, for
instance 41.0 °C flashes.
The temperature of the
water leaving the tap
is higher than the set
temperature.
en
Cause
tap or the showerhead is
clogged.
The filter in the heating
system is clogged.
Automatic regulation
The child protection
fea-
ture is activated.
The thermostatically-con-
trolled premixer only controls
accurately with high water
supply temperatures.
The fuse in the house electri-
cal installation has tripped/
blown.
The appliance's automatic
circuit breaker has been
tripped.
The air sensor in the appli-
ance detects air in the water
and momentarily switches
the heating element off.
The temperature of the water
supplying the continuous-
flow heater is higher than the
set temperature (e.g. due to
pre-warmed water supplied
from a solar water heater).
Solution
Remove the filter and either
clean it or descale it.
Get a servicing expert to
clean the filter.
See chapter "The meaning of
display indications –
Performance indicator"
Deactivation of the child pro-
tection feature "Operating
the continuous-flow heater
– Child protection"
Set the temperature on the
continuous-flow heater to
60 °C.
Check the fuse in the house
electrical installation.
Get the appliance's auto-
matic circuit breaker checked
by an electrician.
After a few seconds, the
continuous-flow heater au-
tomatically goes back into
operation.
The thermostatic premixer
in the domestic supply must
be set accordingly to lower
temperatures.
Who
Customer
Servicing
expert
Customer
Customer
Customer
Customer
Servicing
expert
Continuous-
flow heater
automati-
cally resolves
problem
Customer
21