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7 Troubleshooting
The vacuum cleaner stops
after the automatic dust
collection operation starts
and the dust collection
performance is low.
The internal compartment
where the dust bag is
located in the dust collection
station is dirty.
Failure List
When the robot vacuum cleaner switches to the error position, the illuminated home button on the upper
body starts to blink red and gives an audible warning. Follow the audible warning to resolve the fault.
Audible Warning
Error 1: Battery error. Please refer to the
manual or the application.
Error 2: Wheel error. Please refer to the manual
or the application.
Error 3: Side brush error. Please refer to the
manual or the application.
Error 4: Main motor error. Please refer to the
manual or the application.
Robot Vacuum / User Manual
1. Check if the dust bag is full. Replace the dust bag if it is full;
2. The dust collection outlet of the vacuum cleaner's dust container is
clogged with foreign material, causing the container compartment
not to open;
3. Check for blockage on the air duct of the dust collection station;
4. The vacuum cleaner is moved during dust collection (Please do not
move the vacuum cleaner during dust collection, otherwise damage
may occur);
5. Water may have entered the vacuum cleaner's dust container, thus
preventing the dust from being easily vacuumed. Please do not let
the vacuum cleaner to vacuum water; otherwise, dust collection per-
formance shall decrease.
1. Small dust particles may have passed through the dust bag and
adhered to the inner wall of the dust container. Please check and
clean these parts regularly;
2. The dust bag may be damaged. Please check and replace it if re-
quired;
3. Excessive accumulation of dirt in the interior affects the fan and air
pressure sensor to a certain extent. It is recommended to regularly
clean the accumulation of dirt in the interior compartment.
Solution
• Battery temperature is very high or very low. Wait
until the battery temperature reaches the normal
values (0 °C~40 °C/32 °F~104 °F).
• Please check for any foreign material stuck in the
wheels and restart the vacuum cleaner.
• Please check for any foreign material stuck in the
side brush and restart the vacuum
• Please check whether there is any foreign ma-
terial stuck at the rear of the rotating brush (in
the air flow path) and restart the vacuum cleaner.
• Please check the dust container and the filter,
and restart the vacuum cleaner.
29 / EN
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