5 Operation
A. Robot Vacuum Cleaner:
• The charging level of the robot vacuum cleaner shall be over 20% or the robot vacuum cleaner shall
be placed on the charging dock.
B. Wi-Fi network:
• Make sure the password of your wireless network (modem) is correct.
• Do not use any VPN (Virtual private Network).
• Wi-Fi router shall support, 802.11b/g/n and IPv4 protocols.
• The router shall be in the 2.4GHz frequency band or a dual-band router that supports the 2.4GHz band
shall be used. The robot vacuum cleaner does not support the 5GHz frequency band.
• If the robot vacuum cleaner cannot connect the 2.4/5GHz dual-band Wi-Fi network, please select
2.4GHz network for Wi-Fi settings. You may switch back to the other frequency band when the setting
is completed.
• If you are connecting to a hidden network, please ensure that you enter the network name [SSID (sen-
sitive to capitalization)] correctly and that you are connected to a
• If you are using a wireless network extender, please ensure that the network name (SSID) and the
password are the same with the main network.
Wi-Fi connection error
Wi-Fi Status
White
light
is
continuously.
White light is flashing rapidly
White light is flashing slowly.
16 / EN
Root Cause
The robot vacuum cleaner is con-
illuminated
nected to the router (modem), but
it cannot connect to the network.
The robot vacuum cleaner cannot
connect to the modem
Wi-Fi is reset.
2.4GHz wireless network.
Solution
• Ensure that the modem is con-
nected to the network.
• Contact your network operator to
see if there is a problem in the in-
ternet data.
• Ensure that the network name and
the password are not changed.
• Reset the Wi-Fi connection, if
required. Please refer to the
"Resetting Wi-Fi" section in the
"Downloading the Application and
Resetting the Wi-Fi" part of this
manual.
• Ensure the Wi-Fi connection of the
robot vacuum cleaner. Please re-
view the Mobile Application Man-
ual for detailed directions. Reset
the Wi-Fi connection, if required.
Please refer to the "Resetting the
Wi-Fi" section of this manual
Robot Vacuum / User Manual