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warranty information
Limited Warranty for TEMPUR ERGO PROSMART
TEMPUR-PEDIC
NORTH AMERICA, LCC
®
AT TEMPUR-PEDIC
'S OPTION, REPLACE OR REPAIR PURCHASER'S TEMPUR ERGO
®
PROSMART
AIR + SLEEPTRACKER-AI
TM
®
FAULTY WORKMANSHIP OR MATERIALS, SUBJECT TO THE LIMITATIONS DESCRIBED
IN THIS WARRANTY.
TEMPUR-PEDIC
UNDERTAKES NO RESPONSIBILITY FOR THE QUALITY OF THE
®
GOODS EXCEPT AS OTHERWISE PROVIDED IN THIS WARRANTY. THERE ARE NO
WARRANTIES THAT EXTEND BEYOND THE DESCRIPTION ON THE FACE THEREOF.
THIS WARRANTY APPLIES ONLY TO TEMPUR ERGO PROSMART
SLEEPTRACKER-AI
MODEL. THIS MODEL MAY BE IDENTIFIED BY REFERENCE TO
®
THE SERIAL NUMBER ON THE PRODUCT.
YEARS 1 THROUGH 3: FULL COVERAGE OF PARTS AND LABOR
TEMPUR ERGO PROSMART
AIR POWERED BY SLEEPTRACKER-AI
TM
against defects in the workmanship or materials for a period of three (3) years from the
warranty commencement date. During these first three years of the warranty, the entire
product is so covered, including factory supplied electronics, electrical components,
ProSmart Air components, Sleeptracker-AI
supply components. Upon notice during the first through third year from the warranty
commencement date, Tempur-Pedic
will send replacement parts to the purchaser, at no
®
cost, in order to replace any such defective part. In addition, Tempur-Pedic
authorized labor and transportation costs associated with the repair or replacement of
any parts which Tempur-Pedic
determines to be defective. This three (3) year warranty
®
shall not apply if the purchaser does not return any and all defective parts to Tempur-
Pedic
within 15 days of purchaser's receipt of such replacement parts furnished. Return
®
of the frame, however, should it need to be replaced, is not required.
In no instance will this warranty cover any damage attributable to misuse or to normal
wear and tear or to excessive weight placed upon the product. Nor will this warranty
cover any purchaser other than the original purchaser nor will it cover product
purchased from an unauthorized third party. If you are not the original purchaser of this
product, you take "as is" and "with all faults." If you did not purchase this TEMPUR ERGO
PROSMART
AIR POWERED BY SLEEPTRACKER-AI
TM
from you demonstrating that you are the original purchaser and are eligible to make a
valid claim under this Warranty.
YEARS 4 THOUGH 5: FULL COVERAGE OF PARTS ONLY
Upon notice during the years four (4) and five (5) from the warranty commencement
date, Tempur-Pedic
will offer replacement parts for any defective parts to the purchaser.
®
Factory supplied electronics, electrical components, ProSmart Air components,
Sleeptracker-AI
components, drive motors and power supply components are included.
®
This two (2) year Warranty shall not apply if purchaser does not return any and all
defective parts to Tempur-Pedic
within 15 days of purchaser's receipt of replacement
®
part. Purchaser shall bear all service, transportation, labor and shipping costs related to
(TEMPUR-PEDIC
)
WARRANTS THAT IT WILL,
®
SYSTEM MODEL IF IT IS DEFECTIVE DUE TO
AIR POWERED BY
TM
is warranted
®
components, drive motors and power
®
will pay all
®
we will require proof of purchase
®
AIR POWERED BY SLEEPTRACKER-AI
TM
the delivery and/or replacement of the defective part.
FRAME ONLY - YEARS 1 THROUGH 25 WARRANTY
Notwithstanding the above, Tempur-Pedic
itself used in this product. Specifically, Tempur-Pedic
any defect in the workmanship or the materials used in the frame itself shall be covered.
In the event of a frame defect, full product replacement will be offered. For purposes
of this 25 Year Warranty, the frame consists of the metal structure of the base and
specifically excludes its cover, its side rails, decking and legs, actuator lift and massage
transducers, control box, remote controls, power supply, ProSmart Air components,
Tempur
Sleeptracker-AI
components, sound bar and any power supply components.
(R)
®
ADDITIONAL TERMS AND CONDITIONS
In no instance will this warranty cover any damage attributable to misuse or to normal
wear and tear or to excessive weight placed upon the product. Nor will this warranty
cover any purchaser other than the original purchaser nor will it cover product
purchased from an unauthorized third party. If you are not the original purchaser of
this product, you take "as is" and "with all faults." If you did not purchase this TEMPUR
ERGO PROSMART
AIR POWERED BY SLEEPTRACKER-AI
TM
we will require proof of purchase from you demonstrating that you are the original
purchaser and eligible to make a valid claim under this Warranty.
This Warranty does not include coverage for damage caused by the purchasers or by
other users if the product has been used in a manner inconsistent with the operation
and maintenance procedures outlined in the Complete Reference Guide, this Warranty,
or any other applicable document published or approved by Tempur-Pedic
it include coverage if the product has been repaired or modified by the purchaser or by
an unauthorized third party or if the product has been damaged in transit. This Warranty
does not apply to damage to mattresses, fabric, cables, electrical cords or items supplied
by Resellers, as defined below. Contact the Reseller or other appropriate party for
warranty information on these items. Nor does this Warranty apply to any unnecessary
service calls, including costs for in home service calls solely for the purpose of educating
the consumer about the unit or finding an unsatisfactory power connection. In addition,
if the recommended weight restrictions are not followed (Queen, Twin Long, Split/Dual
CA King, King and CA King bases - up to 850 lbs. each peak limit and up to 750 lbs.
operating limit) this warranty is void.
Replacement parts may be new or reconditioned at Tempur-Pedic
Except for the 25 Year Warranty provided for the frame of this product, there is no
warranty at all after five years, dating from commencement of this Limited Warranty.
ADDITIONAL LIMITATIONS ON WARRANTY COVERAGE
In the event a warranty claim is filed and a warranty replacement is deemed necessary,
purchaser will be required to surrender the original product, including any components,
to Tempur-Pedic
at the time of the replacement. Return of the frame, however, should it
®
need to be replaced, is not required.
®
extends a 25 Year Warranty on the frame
®
warrants that for a full 25 years,
®
directly from Tempur-Pedic
®
. Nor does
®
's discretion.
®
®
25
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