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12.1 Product number code (PNC)
When contacting an Authorised Service
Centre, provide PNC. PNC can be found on
the rating plate or displayed.
Before displaying PNC, make sure the
appliance is in the programme selection.
1. Press and hold simultaneously
for about 3 seconds.
12.2 Dishwashing and drying results are not satisfactory
Problem
Poor washing results.
Poor drying results.
Whitish streaks or bluish
layers on glasses and
dishes.
Stains and dry water
drops on glasses and
dishes.
The interior of the appli‐
ance is wet.
Unusual foam during
washing.
Traces of rust on cutlery.
and
Possible cause and solution
•
Refer to chapters "Daily use", " Hints and tips" and to the basket loading leaflet.
•
Use more intensive washing programme.
•
Activate the option ExtraPower to improve the washing results of a selected pro‐
gramme.
•
Clean spray arm jets and filters. Refer to the "Care and cleaning" chapter.
•
Tableware was left for too long inside the closed appliance. Activate AirDry to set
the automatic opening of the door and to improve the drying performance.
•
There is no rinse aid or the dosage is not sufficient. Fill the rinse aid dispenser or
set the dosage to a higher level.
•
The quality of the rinse aid can be the cause.
•
Always use rinse aid, even with multi-tablets.
•
Plastic items may need to be towel dried.
•
The programme does not have the drying phase. Refer to the programme table.
•
The released quantity of rinse aid is too high. Adjust the dosage to a lower level.
•
The quantity of detergent is too high.
•
The released quantity of rinse aid is not sufficient. Adjust the dosage to a higher
level.
•
The quality of the rinse aid can be the cause.
•
This is not a defect of the appliance. Humidity condensates on the appliance
walls.
•
Use the detergent designed specifically for dishwashers.
•
Use a detergent from a different manufacturer.
•
Do not pre-rinse dishes under running water.
•
There is too much salt in the water used for washing. Refer to "The water soften‐
er".
•
Silver and stainless steel cutlery were placed together. Do not place silver and
stainless steel items close together.
The display shows PNC.
2. To exit, press and hold simultaneously
and
for about 3 seconds.
The appliance returns to the programme
selection.
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