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Troubleshooting
PROBLEM
Items not properly dried/
moisture is present on the
dishwasher interior after the
dry cycle
Dishware is chipped
Sanitized light does not
illuminate at the end of the
cycle (select models)
Dishwasher door will not
close
*Brand names are trademarks of the respective manufacturer.
SOLUTION
• Be sure Heated Dry is selected.
• Water droplets may form on the inner door as part of the drying process.
• Use a rinse aid separate from the detergent like Jet Dry* or Cascade Rinse Aid*
regularly, to improve drying. Turn the rinse aid selector toward the MAX setting.
• Check water temperature (pg. 6).
• Select Sanitize.
• Increase detergent amount to match water hardness (pg. 6).
• Load properly. (pg. 2-5)
• Plastic and items with non-stick surfaces are difficult to dry because they have a
porous surface which tends to collect water droplets. Towel drying may be necessary.
• Glasses and cups with concave bottoms hold water and require towel drying. Locate
these items on the more slanted side of the rack for improved results.
• Load dishes according to instructions so they do not strike each other (pg. 2-5).
• Washing fine antique china/crystal in the dishwasher is not recommended.
• Do not load glasses over the tines.
• Do not overload.
• Sanitize was not selected.
• Sanitization can only be achieved with the Auto Clean (select models), Heavy Wash,
Normal Wash or Light Wash cycles.
• Sanitization may not be achieved if there is an interruption of the cycle, power failure
or if incoming water temperature is below 120° F (49° C).
• Be sure adjustable racks (select models) are properly adjusted to upper or lower
position (pg. 5).
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