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Troubleshooting
CHECK THESE POINTS TO HELP SAVE YOU TIME AND MONEY.
PROBLEM
Dishwasher will not fill
Dishwasher will not drain/
Water in tub bottom
Dishwasher adds water at
end of cycle
Detergent cup is not empty
Dishwasher seems noisy
Cycle takes too long (Heating
Delay light [select models]
stays on)
Dishwasher has an odor
Dishwasher leaks
*Brand names are trademarks of the respective manufacturer.
SOLUTION
• Press the START/Cancel pad to start the dishwasher.
• Be sure door is latched securely.
• Be sure the water is turned on.
• Check that the pad is properly selected for a cycle.
• Check your home's circuit breaker or fuse box.
• Check inlet hose for a kink.
• Check water valve inlet for sediment and clean if necessary.
• If hooked up to a food waste disposer, be sure the knock-out is removed from the
disposer inlet.
• Check for food obstruction in the drain or disposer.
• Check drain hose for a kink.
• Check your home's circuit breaker or fuse box.
• Check that the cycle is completed.
• This is normal. The sensor (select models) in the pump must stay submerged so a
short fill of water is added after the cycle's last drain.
• Check that the cycle is completed.
• Be sure dispenser is not blocked.
• Use fresh detergent stored in a cool, dry place.
• A water valve hiss during fill is normal.
• Water circulation sounds are normal.
• A thumping sound may be a wash arm bumping an item that is extending beyond the
racks. Readjust load to avoid obstructing wash arm.
• Chopping or grinding sounds may be heard as the internal food disposer chops hard
items like fruit seeds, nuts, etc.
• Humming during the drain is normal.
• A snap noise is the detergent cup lid hitting the door liner when the dishwasher door
is opened at the end of the cycle. This is normal.
• Proper installation affects the noise level.
• ToughScrub
™
, ToughScrub
cycle is extended to heat water.
• Check to see that the incoming water temperature is 120° F (49° C).
• Run dishes being held in the dishwasher through a Rinse Only cycle.
• Many dishwashers have a "new" smell when first installed. This will dissipate with use.
• Dishwasher may not be draining properly. (See "Dishwasher Will Not Drain" section.)
• For a strong odor, place baking soda in both sides of the detergent cup. Select Light
Wash cycle and allow the water to circulate for about 10 minutes. Interrupt the cycle
by unlatching the door and let it stand overnight. Restart the dishwasher by latching
the door and allow it to complete the cycle. Another alternative is to use a dishwasher
cleaning product such as Jet-Dry Dishwasher Cleaner*.
• Check that the dishwasher is level. (Refer to the Installation Instructions.)
• Suds can cause the dishwasher to overflow. Measure the detergent carefully and use
only detergents designed for use in a dishwasher. Less detergent is needed in soft
water. Try another brand of detergent if sudsing continues.
• Follow directions closely on how to add a forgotten item (pg. 2).
• To avoid rinse aid leaking from the dispenser, be sure the lid is securely attached.
12
™
Plus or Sanitize (select models) has been selected and the
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