Troubleshooting
Dear Client,
Thank you for buying this STEBA product. The following table will help you with
problems that may occur when using your device. For many problems there is a simple
solution, because not everything that appears like a malfunction must be serious.
Please check the following list before contacting our customer service.
Problem
Red control lamp does
not shine
Red control lamp does not
shine during operation
Fat runs onto the table
Browning of the food is
too low
Non-stick effect of grill
plate is bad / scratches in
the coating
Device does not heat any-
more
Grill plate cannot be re-
moved
Reason
∙ No power
∙ Device does not (yet)
heat
∙ Device has reached the
desired temperature
∙ Collector tray not cor-
rectly inserted
∙ Collector tray not
inserted
∙ Collector tray full
∙ Too low temperature
∙ Grilling time too short
∙ Coating is damaged by
hard metal objects
∙ Device is connected to
a cable drum
∙ Thermostat controller
is still inserted
Suggestion
∙ Plug in device
∙ Check the fuse
∙ No defect, the lamp
clocks if the device is
heating
∙ Empty the tray, reinsert
und check if placed
correctly
∙ Increase temperature
or grilling time
∙ No cause for complaint
∙ Unwind the cable drum
completely and check
the fuse
∙ Remove the controller
first
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