Problem
You can hear a constant beep
noise.
An acoustic signal sounds and
the hob deactivates.
An acoustic signal sounds when
the hob is deactivated.
The hob deactivates.
Residual heat indicator does not
come on.
Automatic Heat Up does not op‐
erate.
The heat setting changes be‐
tween two levels.
The control panel becomes hot to
the touch.
There is no sound when you
touch the panel sensor fields.
comes on.
comes on.
and a number come on.
9.2 If you cannot find a solution...
If you cannot find a solution to the problem
yourself, contact your dealer or an Authorised
Possible cause
Pause operates.
There is water or fat stains on the
control panel.
The electrical connection is incor‐
rect.
You put something on one or more
sensor fields.
You put something on the sensor
field
.
The zone is not hot because it oper‐
ated only for a short time or the sen‐
sor is damaged.
You use a very tall pot which blocks
the signal.
The highest heat setting is set.
The zone is hot.
Power management operates.
The cookware is too large or you put
it too close to the control panel.
The sounds are deactivated.
Child Safety Device or Lock oper‐
ates.
There is no cookware on the zone.
The cookware is unsuitable.
The diameter of the bottom of the
cookware is too small for the zone.
There is an error in the hob.
Service Centre. Give the data from the rating
plate. Give also three digit letter code for the
glass ceramic (it is in the corner of the glass
Remedy
Refer to "Pause".
Clean the control panel.
Disconnect the hob from the electrical
supply. Ask a qualified electrician to
check the installation.
Remove the object from the sensor
fields.
Remove the object from the sensor
field.
If the zone operated sufficiently long to
be hot, speak to an Authorised Service
Centre.
Use a smaller pot, change the cooking
zone or operate the hood manually.
The highest heat setting has the same
power as the function.
Let the zone become sufficiently cool.
Refer to "Daily use".
Put large cookware on the rear zones,
if possible.
Activate the sounds. Refer to "Daily
use".
Refer to "Daily use".
Put cookware on the zone.
Use cookware suitable for induction
hobs. Refer to "Hints and tips".
Use cookware with correct dimen‐
sions. Refer to "Technical data".
Deactivate the hob and activate it
again after 30 seconds. If
on again, disconnect the hob from the
electrical supply. After 30 seconds,
connect the hob again. If the problem
continues, speak to an Authorised
Service Centre.
ENGLISH
comes
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