Franke SMART FSM 709 HI Manuel D'utilisation page 16

it disappears or decreases when some
of them are turned off.
16. TROUBLESHOOTING
Error code
"Acoustic signal upon ig-
nition. No error code dis-
played"
ER03
ER21
E2
E3
E6
E8
E4-E5-E7-E9-ER20-ER22-
ER31-ER36-ER42-ER47-
EA-EH
17. MAINTENANCE -
REPAIR AND
CONFORMITY
• Make sure that maintenance on elec-
trical components is only carried out
by the manufacturer or by the service
technicians.
• Make sure that damaged cables are
only replaced by the manufacturer or
by the service technicians.
When contacting the service depart-
ment, please provide the following in-
formation:
16
Description Possible causes of the error
The hood command LIN cable damaged or badly connec-
does not work ted to the hood electronic board
Hob switches off Continuous key activation detected.
after 10 sec.
Water or pan placed on the control
panel.
Hob switches off. The internal temperature of elec-
tronic parts is too high.
Corresponding Empty or unsuitable pan.
cooking area
Pan or ceramic glass surface tem-
switches off.
perature too high.
Electronic component temperature
too high.
Corresponding Unsuitable pan.
cooking area
The pan is losing its magnetic prop-
switches off.
erties and may damage the induction
hob.
Hob does not switch Power supply voltage and/or fre-
on. quency is out of range.
Cooking areas are Fan fault.
turned off.
Fan blocked by dust or fibres.
Disconnect the hob from the power supply.
Wait a few seconds, then reconnect the hob to the power supply.
If the problem persists, call the After Sales Service and specify the error code that appears on
the display.
The noises described are a normal fea-
ture of induction technology and are not
to be considered as defects.
Solution
Please check the connection. If the
error persists, please contact After
Sales Service
Remove water or pan from the
ceramic glass surface and control
panel.
Let the hob cool down.
Please check if the hob has suffi-
cient ventilation.
If the error persists, please contact
the After-Sales Service.
Let the hob cool down.
Use a suitable pan.
Do not heat empty pans.
Use a suitable pan.
The error is automatically cancelled
after 8 seconds and the cooking
area can be used again.
If any other errors occur, the pan
must be changed.
If the error persists, please contact
the After-Sales Service.
Check mains voltage and/or fre-
quency.
If necessary, contact the After-Sales
Service.
Clean and remove foreign bodies
from the fan.
If the error persists, please contact
the After-Sales Service.
• Type of fault
• Device model (Art./Cod.)
• Serial number (S.N.)
This information can be found on the
identification plate. The identification
plate is affixed to the bottom of the
device.
Information on the product pursuant
to EU regulation no. 66/2014
Reference standards:
EN/IEC 60350-2
EN/IEC 50564