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Customer Service
Your Thermador dishwasher requires no special care other than that described in the Care and Maintenance section. If you are
having a problem with your dishwasher, before calling for service please refer to the Self Help section. If service is necessary,
contact your dealer or installer or an authorized service center. Do not attempt to repair the appliance yourself. Any work per-
formed by unauthorized personnel may void the warranty.
If you are having a problem with your Thermador dishwasher and are not pleased with the service you have received, please take
the following steps (in the order listed below) until the problem is corrected to your satisfaction:
1. Contact your installer or the Thermador Authorized Service Contractor in your area.
2. E-mail us from the customer service section of our website, www.thermador.com.
3. Write us at the address below:
BSH Home Appliances, Corporation
5551 McFadden Avenue
Huntington Beach, CA 92649
4. Call us at 1-800-735-4328.
Please be sure to include your model information listed below as well as an explanation of the problem and the date it originated.
You will find the model and serial number information on the label located on the right edge of the dishwasher door as shown in
Figure 30.
Also, if you are writing, please include a daytime phone number where you can be reached.
Please make a copy of your invoice and keep it with this manual. The customer must show proof of purchase to obtain warranty
service.
Your Model Information:
• Model Number
• Serial Number
• Date Purchased
• Date Installed
20
CAUTION
Removing any cover or pulling the dishwasher from
the cabinet can expose hot water connections, electri-
cal power and sharp edges or points.
Figure 30
Model and Serial Number Label
Serial Number
Model Number
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