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Learn more (continued)
• OS X Yosemite v10.10 and OS X El Capitan v10.11: Click Help > Mac Help. In the Help Viewer, enter your printer
name in the search field and press Enter.
• OS X Mavericks v10.9: Click Help > Help Center. In the Help Viewer, click Help for all your apps, and then click
the Help for your printer.
Readme:
Contains HP support information, operating system requirements, and recent printer updates.
• Windows: Insert the software CD in your computer, and then browse to the ReadMe.chm file. Double-click
ReadMe.chm to open, and then select the ReadMe in your language.
On the Web:
Additional help and information: www.support.hp.com. Printer registration: www.register.hp.com.
Declaration of Conformity: www.hp.eu/certificates. Ink usage: www.hp.com/go/inkusage.
Wireless network connections
By following the instructions on the printer control panel and installing the HP printer software on your computer
or HP All-in-One Printer Remote app on your mobile device, you are ready to use the printer on a wireless network.
Note: If you want to change the type of connection the printer is using (for example, from USB to wireless or vice
versa), you must use the tools provided with the HP printer software. For more information, see "Change the
connection type" in the Help file (see "Learn more" on page 1 of this guide for information about the Help file).
Solve wireless problems
1. Make sure the wireless light is turned on
If the blue light on the printer control panel is not lit, wireless might be turned off. To turn on wireless, touch or
swipe down the tab at the top of a screen to open the Dashboard, and then touch
(Settings). Touch Wireless Settings, and then touch Wireless to turn it on.
If the blue wireless light is blinking, it means the printer is not connected to a network. Use the Wireless Setup
Wizard available from the printer control panel to make a wireless connection. Touch or swipe down the tab at
the top of a screen to open the Dashboard, and then touch
Settings, touch Wireless Setup Wizard, and then follow the onscreen instructions.
2. Make sure the computer or the mobile device is connected to the wireless network
Make sure your computer or mobile device is connected to your wireless network. If you cannot connect them
to the network, contact the person who set up your network or the router manufacturer; there might be a
hardware issue with the router, the computer or the mobile device.
3. Run the wireless test
To check that the wireless connection is working properly, print the wireless test report.
a. Make sure the printer is turned on and paper is loaded in the tray.
b. Touch or swipe down the tab at the top of a screen to open the Dashboard, and then touch
touch
(Settings).
c. Touch Print Reports.
d. Touch Wireless Test Report.
If the test fails, review the report for information on how to fix the problem and run the test again.
If the wireless signal is weak, try moving the printer closer to the wireless router.
4. Restart components of the wireless network
Turn off the router and the printer, and then turn them back on in this order: router first and then printer.
Sometimes, turning off devices and then turning them back on helps resolve network communication issues.
If you still cannot connect, turn off the router, the printer, and the computer, and then turn them back on in this
order: router first, then printer, and then computer.
2
(Wireless), touch
(Wireless), touch
(Settings). Touch Wireless
(Wireless),
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