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Problem
Coffee does not come
out or coffee comes out
slowly.
The machine grinds the
coffee beans, but coffee
does not come out.
The milk does not froth. Machines with LatteGo:
Cause
The AquaClean water filter was
not prepared properly for
installation.
The AquaClean water filter is
clogged.
The grinder is set to a too fine
setting.
The brew group is dirty.
The coffee dispensing spout is
dirty.
The pre-ground coffee
compartment is clogged
The machine circuit is blocked
by limescale.
The pre-ground coffee
compartment is clogged.
LatteGo is incorrectly
assembled.
Solution
Remove the AquaClean water filter
and try to brew a coffee again. If this
works, make sure that you have
prepared the AquaClean water filter
properly before you place it back. See
chapter 'AquaClean water filter' for
step-by-step instructions.
After a long period of non-use, you
need to prepare the AquaClean water
filter for use again and then place it
back. See step 1 - 3 of chapter
'Activating the AquaClean water filter'.
Replace the AquaClean water filter
every 3 months. A filter that is older
than 3 months can become clogged.
Set the grinder to a coarser (higher)
setting. Note that this will impact the
coffee taste.
Remove the brew group and rinse it
under the tap (see 'Cleaning the brew
group under the tap').
Clean the coffee dispensing spout and
its holes with a pipe cleaner or needle.
Switch off the machine and remove
the brew group. Open the lid of the
pre-ground coffee compartment and
insert the spoon handle into it. Move
the handle up and down until the
clogged ground coffee falls down (Fig.
30).
Descale the machine with Philips
descaler. Always descale the machine
when the descaling light starts to flash.
Switch off the machine and remove
the brew group. Open the lid of the
pre-ground coffee compartment and
insert the spoon handle into it. Move
the handle up and down until the
clogged ground coffee falls down (Fig.
30).
Make sure that the milk container is
properly assembled to the frame of
LatteGo ('click').
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