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Problem
I cannot insert the brew
group.
The coffee is watery.
The coffee is not hot
enough.
Cause
The brew group is not in the
correct position.
The brew group is dirty or
needs to be lubricated.
The machine is performing its
self-adjustment procedure. This
procedure is started
automatically when you use
the machine for the first time,
when you change to another
type of coffee beans or after a
long period of non-use.
The grinder is set to a too
coarse setting.
The temperature is set too low. Set the temperature to the maximum
A cold cup reduces the
temperature of the drink.
Adding milk reduces the
temperature of the drink.
Solution
Reset the machine in the following
way: close the service door and place
back the water tank. Leave the brew
group out. Switch the machine off and
unplug it. Wait for 30 sec. and then
plug the machine back in and switch it
on. Then put the brew group in the
correct position and reinsert it into the
machine. See chapter 'Removing and
inserting the brew group' for step by
step instructions.
Remove the brew group (see
'Removing the brew group from the
machine'), rinse it under the tap and
leave it to dry. Then lubricate the
moving parts (see 'Lubricating the
brew group').
Brew 5 cups of coffee initially to allow
the machine to complete its self-
adjustment procedure.
Set the grinder to a finer (lower)
setting. Brew 2 to 3 drinks to taste the
full difference.
(see 'Adjusting the coffee
temperature').
Preheat the cups by rinsing them with
hot water.
Regardless of whether you add hot or
cold milk, adding milk always reduces
the temperature of the coffee. Preheat
the cups by rinsing them with hot
water.
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