Troubleshooting - ECOVACS ROBOTICS DEEBOT SLIM2 Manuel De L'utilisateur

5. Troubleshooting

Please use this chart to troubleshoot common problems using DEEBOT.
No. Malfunction
DEEBOT will not
1
charge.
DEEBOT gets
into trouble while
2
working and
stops.
DEEBOT returns
to the Charging
3
Dock before it
finishes cleaning.
20
FR-CA
EN
Possible Causes
DEEBOT is not powered ON.
DEEBOT has not made a
connection with the Charging
Dock.
Charging Dock is unplugged while
DEEBOT is powered ON, which
causes battery consumption.
The battery is completely
discharged.
DEEBOT is tangled with
something on the floor (electrical
cords, drooping curtains, area rug
fringe etc.).
When battery power gets low,
DEEBOT automatically switches
to Return to Charger Mode and
returns to the Charging Dock to
recharge itself.
Working time varies according
to floor surface, room complexity
and the selected Cleaning Mode.
Solutions
Move the robot's Bottom Power Switch
to the ON position.
Be sure that the robot's Charging
Contacts have made a connection
with the Charging Dock Pins. You may
move the robot manually to make the
connection if necessary.
Plug in the Charging Dock and ensure
DEEBOT is powered ON. Keep
DEEBOT on the Charging Dock to
make sure it has full battery to work at
any time.
Re-activate the battery. Place DEEBOT
on the Charging Dock by hand, remove
after charging for 3 minutes, repeat 3
times; then charge normally.
DEEBOT will try various ways to get
itself out of trouble. If it is unsuccessful,
manually remove the obstacles and
restart.
This is normal. No solution necessary.
This is normal. No solution necessary.