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TROUBLESHOOTING
Occasionally a problem may arise that is minor in nature, and a service call may not be neccessary. Use this troubleshoot-
ing guide for a possible solution. If the unit continues to operate improperly, call an authorized service depot or
Danby's Toll Free Number 1-800-263-2629 for assistance.
PROBLEM
Unit does not work
Air from unit does not feel cold
enough
Air conditioner cooling but room
is too warm- ice forming on cool-
ing coil behind decorative front
Air conditioner cooling but room
is too warm- NO ice forming on
cooling coil behind decorative
front
Air conditioner turns on and off
rapidly
Noise when unit is cooling
Water dripping INSIDE when unit
is cooling
Water dripping OUTSIDE when
unit is cooling
Remote sensing deactivating
prematurely
Room too cold
POSSIBLE CAUSE
•
Power is out
•
The plug is not plugged in prop-
erly
•
Plug current device tripped
•
Control is off
•
Room temp. below 17°C (62°F)
•
Temp. sensing element touching
cold coil (behind air fi lter)
•
Temp. set too high
•
Compressor shut off by changing
modes
•
Outdoor temp. below 17°C
(62°F)
•
Air fi lter may be dirty
•
Thermostat too cold for night-
time cooling
•
Dirty air fi lter - air restricted
•
Temp. is set too high
•
Air directional louvers positioned
improperly
•
Front of unit blocked (i.e. by
drapes), restricting air distribu-
tion
•
Doors, windows, registers etc.
open, cold air escaping
•
Unit recently turned on in hot
room
•
Dirty air fi lter - air restricted
•
Outside temp. extremely hot
•
Air movement sound
•
Window vibration
•
Improper installation
•
Unit removing large quantity of
moisture from humid room
•
Remote control not located with-
in range
•
Remote control signal obstructed
•
Set temperature too low
19
SOLUTION
•
Wait for power to return
•
Plug in properly
•
Press the reset button after
resolving problem
•
Turn control ON and set to de-
sired setting
•
Will not cool until room temp.
rises above 17°C (62°F)
•
Straighten tube away from coil
•
Reset to a lower temp.
•
Wait approx. 3 minutes and
listen for compressor to restart
when in cool mode
•
To defrost coil, set to FAN ONLY
•
Clean fi lter as per instructions
•
Set temp. to a higher setting
•
Clean air fi lter
•
Set to lower temp.
•
Position louvers for better air
distribution
•
Clear blockage in front of unit
•
Close doors, windows, registers
•
allow additonal time to remove
"stored heat" from room
•
Clean air fi lter
•
Set fan speed to higher setting
to bring air past cooling coils
more frequently
•
This is normal. If too loud, set to
slower fan setting
•
Poor installation-refer to instal-
lation instructions or check with
installer
•
Tilt air conditioner silghtly to the
outside to allow water drainage
•
This is normal during excessive-
ly humid days
•
Place remote control withing 8
meters (20 Ft.) and 180° radius
of front of the unit
•
Remove obstruction
•
Increase set temperature
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