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Unusual noises
The appliance does not
get cold enough
Your appliance does
not get cold at all
Frost forms inside your
appliance
Some foods do not
freeze completely
Frozen meat has white
streaks
The door is difficult to
open
The appliance is not
working
Condensation appears
on the outside of the
appliance
Odors in the appliance
Long-time operation of
the compressor
If the display shows an error code, unplug your device and contact your after-sale service center.
✓ Check the adjustment of the feet of your appliance and its stability.
✓ Check that it is not touching a wall.
✓ Check that all the movable parts (trays, racks, etc..) are securely in place.
✓ Check if the temperature is correct. If this is not the case, adjust the
temperature appropriately.
✓ Make sure that you have not placed a large amount of food or hot food in
your appliance.
✓ Be careful not to open the door too often or leave it open.
✓ Check that the door is closed tightly.
✓ Keep your device away from heat sources.
✓ Make sure that the ventilation around the unit is respected.
✓ Check that your appliance is connected to the electrical supply.
✓ Check that the circuit-breaker for your house has not cut out and that the
fuse has not blown or been unscrewed
✓ Be careful not to open your appliance's door too often and not to leave it
open.
✓ This is quite normal for food that contains a lot of sugar, fat or alcohol not
to freeze completely and to remain partially soft (ice cream, fruit juice,
etc...).
✓ Check that your temperature is correctly set and is not at a too low
temperature
✓ Check that you haven't kept this meat too long in the freezer.
✓ It is normal for the door to offer some resistance to being opened,
particularly when you have just shut it: a slight depression forms in your
appliance to ensure the door seals perfectly. AIl you have to do is wait a
few seconds before re-opening.
✓ Check that your appliance is connected to the electrical supply.
✓ Check that the circuit-breaker for your house has not cut out and that the
fuse has not blown or been unscrewed
✓ This may be due to a change in the room temperature. Wipe off any
residue of moisture. If the problem continues contact the local store
wheryour purchase was made.
✓ Check that you do not have spoiled food, if so, throw it away.
✓ Check that your strong-smelling foods are packed.
✓ Long operation of the compressor is normal in summer when the ambient
temperature is high
✓ It is not suggestible having too much food in the appliance at the same
time
✓ The door is opened too frequently
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