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Warranty
YEARS 6-20: FULL COVERAGE OF FRAME ONLY
Upon receiving reasonable written notice at any point in time that is more than five (5) years and
up to twenty (20) years from the warranty commencement date, Reverie will offer replacement
parts for any mechanical part of the frame found to be defective. Electronics, electrical
components, drive motors and massage motors are excluded from this Limited Warranty.
Purchaser shall bear all service, transportation, labor and shipping costs related to the delivery
and/or replacement of the defective part.
ADDITIONAL TERMS AND CONDITIONS
This Limited Warranty does not apply: (a) to any damage caused by the Purchaser, including
damage to or cracks in the remote or its screen, and peeling of the silicon rubber from remote;
(b); if there has been any unauthorized repair or replacement of adjustable bed parts; (c) if the
adjustable bed has been mishandled (whether in transit or by other means), subjected to physical
or electrical abuse or misuse, or otherwise operated in any way inconsistent with the operation
and maintenance procedures outlined in the Owner's Manual, this Limited Warranty, and any
other applicable document published or approved by Reverie; (d) to damage to mattresses, fabric,
cables, electrical cords or items supplied by any Reseller of the adjustable bed, (contact the
Reseller or other relevant party for warranty information on these items.); (e) if there have been
any unnecessary service calls, including costs for in-home service calls solely for the purpose
of educating the consumer about the adjustable bed or for finding an unsatisfactory power
connection.
This adjustable bed includes the ProGrip™ mattress retainer-less retention technology.
Depending on the mattress used by the Purchaser, Purchaser may experience varying degrees
of shifting of their mattress. Such shifting shall not be considered a defect under this Limited
Warranty. Should shifting persist, please install the supplied retainer bars.
Repairs to or replacement of the adjustable bed or its components under the terms of this Limited
Warranty will apply to the original warranty period and will not serve to extend such period.
The decision to repair or to replace defective parts under this Limited Warranty shall be made
exclusively by Reverie in its sole and exclusive discretion.
REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE PURCHASER. THERE
SHALL BE NO LIABILITY ON THE PART OF REVERIE AND THEIR RESPECTIVE PARENTS,
SUBSIDIARIES, DIVISIONS OR AFFILIATES FOR ANY SPECIAL, INDIRECT, INCIDENTAL,
OR CONSEQUENTIAL DAMAGES OR FOR ANY OTHER DAMAGE, CLAIM, OR LOSS NOT
EXPRESSLY COVERED BY THE TERMS OF THIS LIMITED WARRANTY.
CUSTOMER SERVICE: 800-973-8374
CUSTOMERSERVICE@REVERIE.COM
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