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Troubleshooting
Problem
Probable cause
Nothing
Battery is drained.
appears
in the
display, after
Battery terminals are not
pressing
in the correct position.
the START
button.
The cuff
Battery voltage is too
does not
low. Low battery symbol
deflate
blinks. [If the battery is
properly
drained completely, the
mark does not appear.]
The unit
The cuff is not fastened
does not
properly.
measure.
You moved your arm
Readings are
or body during the
too high or
measurement.
too low.
The cuff position is not
correct.
You are using the wrong
size cuff.
Taking too many readings
on the same arm in a
short period of time.
The value
The healthcare
is different
professional may be
from that
using a different sized
measured
cuff.
at a clinic
Your measurements may
or doctor's
be elevated by white
office.
coat hypertension
NOTE: If the actions described above do not solve the problem, call 1-888-726-9966
(In Canada - 1-800-461-0991). Do not attempt to repair the device yourself.
All manuals and user guides at all-guides.com
Corrective action
Replace battery with new
one. Alkaline battery
recommended.
Reinstall the battery with
negative and positive
terminals matching those
indicated in the battery
compartment.
Replace battery with new
ones. Alkaline battery
recommended.
Fasten the cuff correctly.
Make sure you remain
very still and quiet during
the measurement.
Sit comfortably and still.
Make sure the cuff is at the
same level as your heart.
See Pg. E-5 "Selecting
the Correct Cuff."
Relax five minutes before
each measurement.
See Pg. E-15 "Answers to
Why Your Readings Are
Different Between Home
and the Doctor's Office."
See Pg. E-14 "Why
Measure Blood Pressure
at Home."
E-17
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