Error Messages - Sony UPA-PC105 Mode D'emploi

Problem Cause/Remedy
tWhen a message appears prompting
CD-R drive tray does
not open. you to remove the media, or if the
tray does not open after operation is
completed, insert the CD eject pin
into the manual eject hole and press
it in to open the tray.
Manual eject slot
A SCSI device tCheck all SCSI devices to confirm
connected to the main that they have been switched on.
unit does not operate. Refer to the instructions
accompanying the SCSI device.
Always switch on all SCSI devices
before you switch on the main unit.
(page 9)
tCheck all SCSI devices and make
sure that they are properly
connected.
Make sure that the correct cable has
been used to connect the SCSI
device.
tCheck the SCSI device ID Settings.
Make sure that the IDs have been
set correctly for all SCSI devices.
(page 9)
CD eject pin

Error Messages

If the unit malfunctions, a message is displayed on its
screen. Read the message and follow the appropriate
procedure below to solve the problem.
Printing Error Messages
For more details about using the unit connected with a
printer, refer to the instructions accompanying the
printer.
Message Meaning/Solution
tAn error occurred during
COM ERROR
communication between the unit
and the printer.
Confirm the following:
• Printer power switch on.
• SCSI cable connection secure.
• SCSI ID assigned to the unit is
• SCSI terminator is set correctly.
• Printer is online.
Then touch the [Retry] button.
If the same message appears again,
touch the [Cancel] button to cancel
the operation, shut down the
system, then switch the main unit
and printer off and on.
tPrinter front door is open.
DOOR OPEN
Close the printer front door. Push
on the door to confirm that it is
securely locked.
tPaper jammed in the printer.
JAMMING
Remove the jammed paper, then
touch the [Retry] button to continue
printing.
MEDIA MISMATCH tThe print media loaded in the
printer does not match the ink
ribbon.
Use the ink ribbon supplied with
the print pack.
MOTOR SENSOR tA problem occurred with printer
TROUBLE operation.
If the same message appears again
after touching the [Retry] button,
touch the [Cancel] button to cancel
the operation, then shut down the
system and switch the main unit
and the printer off and on.
tNo print paper loaded in the printer.
NO PAPER
Set paper and an ink ribbon in the
printer.
tNo ink ribbon in the printer.
NO RIBBON
Set paper and an ink ribbon in the
printer.
tNot enough copies loaded in the
PAPER END
printer specified for the print job.
Load the allowed number of sheets
in the printer and install the ink
ribbon.
not in use by another device.
Troubleshooting
23
GB