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any damage that may occur during
transport. However, if IKEA delivers
the product to the customer's delivery
address, then damage to the product
that occurs during this delivery will be
covered by IKEA.
•
Cost for carrying out the initial installation
of the IKEA appliance. However, if an
IKEA appointed Service Provider or its
authorized service partner repairs or
replaces the appliance under the terms
of this guarantee, the appointed Service
Provider or its authorized service partner
will reinstall the repaired appliance or
install the replacement, if necessary.
How country law applies
The IKEA guarantee gives you specific legal
rights, which cover or exceed all the local
legal demands. However these conditions
do not limit in any way consumer rights
described in the local legislation.
Area of validity
For appliances which are purchased in one
EU country and taken to another EU
country, the services will be provided in the
framework of the guarantee conditions
normal in the new country. An obligation to
carry out services in the framework of the
guarantee exists only if the appliance
complies and is installed in accordance
with:
•
the technical specifications of the country
in which the guarantee claim is made;
•
the Assembly Instructions and User
Manual Safety Information;
AFTER SALES for IKEA appliances
Please don't hesitate to contact IKEA to:
•
make a service request under this
guarantee;
•
ask for clarification on functions of IKEA
appliances
To ensure that we provide you with the
best assistance, please read carefully the
Assembly Instructions and/or the User
Manual before contacting us.
All manuals and user guides at all-guides.com
How to reach us if you need our service
The IKEA after sales customer service centre
will assist you on the phone with basic trouble
shooting for your appliance at the time of
service call request. Please see the IKEA
catalogue or visit www.ikea.com to find your
local store phone number and opening time.
In order to provide you a quicker
service, please also always refer to
the IKEA article number (8 digit code)
placed on the rating plate of your
appliance.
SAVE THE SALES RECEIPT!
It is your proof of purchase and required
for the guarantee to apply. The sales
receipt also reports the IKEA name and
article number (8 digit code) for each of the
appliances you have purchased.
Do you need extra help?
For any additional questions not related
to After Sales of your appliances please
contact your nearest IKEA store call centre.
We recommend you read the appliance
documentation carefully before contacting us.
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