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6. TROUBLESHOOTING
You can solve some problems easily yourself using the table below.
1
ATTENTION
• Before solving the problem, switch off the power supply.
• If the following descriptions do not solve your problem, please contact our customer
service: www.coolblue.nl/klantenservice
• Only a qualified electrician or authorised person may solve the faults not contained
in this manual. Repairs carried out by unauthorised persons may cause injury and/or
serious damage to persons and property.
Problem
Possible cause
The appliance does
- The plug is not inserted properly.
not heat up, or does
- There is no voltage on the socket.
not heat up well
enough.
- The temperature is set too low; the thermostat
switches the appliance off.
- The fuse is blown or defective.
- The heating capacity is set too low.
- The room in which the appliance is used is
too large or inadequately insulated.
- The activation timer is set.
The appliance emits
- This may occur during first use, or after
a strange smell.
cleaning the appliance.
The remote control
- The batteries are missing.
does not work.
- The distance to the appliance is too large.
- The signal receiver of the heater does not
receive the signal from the remote control.
The display or
- The display is defective.
control panel does
not work.
The appliance stops
- The appliance is automatically disabled by
automatically.
setting the timer.
- The ambient temperature is above 50 ℃.
The display
- The ambient temperature is above 50, the
indicates error code
appliance switches itself off.
FF.
USER MANUAL
Solution
- Insert the plug properly.
- Plug another appliance into the socket to check if
the socket is faulty. In the case of a faulty socket,
have it repaired by an electrician.
- Set a higher temperature, see Section 4 'Use'.
- Check the fuse in the meter cabinet and replace if
necessary.
- Press the 'Mode' button and set the capacity
higher. See Section 4.
- Wait a few hours until the appliance has had the
opportunity to heat the room.
- See Section 4.3 to turn off the activation timer.
- This is normal, the smell will disappear after some
time.
- This appliance is supplied without batteries.
The required batteries (two pieces) are of the
type AAA, 1.5V. See Section 3 for installing the
batteries.
- The remote control works up to a distance of
approximately five metres.
- The signal receiver of the heater is behind the
display. Turn the heater so that the remote control
can be pointed at the display.
- Please contact customer service.
- Press the power button to turn on the appliance
again.
- For safety, the appliance switches itself off. Unplug
the plug and allow the appliance to cool down.
- Unplug the plug and allow the appliance to cool
down.
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