Troubleshooting Guide - Ninja Coffee Bar CF090C Série Guide D'utilisation

Troubleshooting Guide

PROBLEMS
If there is sediment at the bottom of the brewed coffee, this may be due to using finely ground
coffee in the permanent filter.
Sediment in my coffee.
To reduce the amount of sediment in the brewed coffee use a slightly coarser grind or use a paper
filter.
If there are grounds in your coffee, check to make sure the brew basket did not overflow.
If there are too many grounds in the brew basket, or you are using a fine ground coffee, the
Grounds in my coffee.
grounds will flow into an overflow channel designed to make sure overflow is captured in the brew
vessel. For best results use medium ground coffee in the recommended measurements.
Check to see if the Drip Stop toggle is set to the closed, no-drip position.
Brew Basket dripping
If the Drip Stop is set to the closed, no drip position and the brewer continues to drip, run a Clean
after brew.
Cycle or wash the brew basket thoroughly with warm, soapy water.
The Ninja Coffee Bar
shape for best results.
Paper filter falling
Be sure the paper filter is firmly pressed into the brew basket.
over.
Wet the corners of the filter for best results.
If problem persists, try using the permanent filter.
To keep your coffee hotter longer, pre-heat your mug or carafe by rinsing it with hot water from the
tap.
Coffee is not hot
If using a microwave safe mug with cream or milk, try pre-heating the cream or milk in the
enough.
microwave for 30 seconds.
NOTE: Never place carafe in the microwave.
Over Ice Brew is not
The Over Ice Brew is designed to brew hot coffee over ice to lock in the flavour for rich, smooth
cold. iced coffee. Make sure your cup, travel mug, or carafe is filled all the way to the top with ice cubes.
If the coffee tastes weak, try adding more coffee grounds into the brew basket for the next
brew cycle.
Weak coffee.
If the coffee is still weak after adding more coffee grounds, try Rich Brew to make a stronger, more
concentrated cup.
Try using a coarser grind.
Coffee too strong.
If the coffee is still too strong, try using less coffee grounds.
Make sure the Power Save Button light is illuminated. Check to make sure the brewer is plugged in
and water is in the water reservoir.
If the Drip Stop is in the open position, check that the brew basket is pushed all the way into the
brewer.
Brew will not start.
If you hear 5 beeps, check that the Drip Stop is in the open position.
NOTE: The brew will begin, stop, and be quiet for a short period of time before it begins again. This
process is used to evenly saturate your coffee grounds.
A carafe brew will take approximately 8 minutes and the single cup will take approximately 4
minutes.
Brew cycle is too slow.
If the brew cycle is taking longer than normal, run the Clean Cycle with the descaling solution.
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1-877-646-5288
POSSIBLE REASONS & SOLUTIONS
™ is designed to take a #2 cone filter. Be sure you are using this size and
PROBLEMS
The cup, travel mug or carafe may not have been empty prior to brewing.
The water exceeded the Max Fill line on the water reservoir prior to brewing.
The Ninja Coffee Bar
Cup
XL Cup
Travel Mug
XL Multi-Serve
My cup, travel mug or
Half Carafe
carafe overflowed.
Carafe
Please ensure that you are using at least a 355 ml (12 oz.) cup for the cup size, 414 ml
(14 oz.) cup for the XL Cup size, 473 ml (16 oz.) travel mug for the travel mug size and
591 ml (20 oz.) travel mug for the XL Multi-Serve size.
NOTE: On Rich Brew and Over Ice Brew there will be less volume dispensed. Specialty
Brew will deliver approximately 118 ml (4 oz). and Café Forté will deliver approximately
237 ml (8 oz).
Brew basket
Check the amount of coffee or type of grind used.
overflowed.
Ninja Coffee Bar allows you to fill the reservoir up to but not exceeding the Max Fill line
and Auto-iQ One-Touch Intelligence will only use the water needed for the brew size
™
and style selected.
After a brew you may notice leftover water in your water reservoir after filling to the
Water left in my
minimum fill line of the size selected. The water reservoir markings are minimum fill
reservoir.
lines that indicate if there is enough water for the proper brew size in the reservoir,
but all brew styles use different amounts of water to create the proper flavour and
concentration.
You can brew multiple cups before needing to refill.
Does it take coffee
This brewer is designed to brew coffee grounds only. Do not insert pods or K-Cups
pods?
If the leak is coming from the brew basket, be sure all the parts are fit securely in the
brewer.
My Ninja Coffee Bar is
leaking.
If the leak is coming from the bottom of the brewer, call customer service
at 1-877-646-5288.
Ensure the water reservoir is locked in place and is filled with enough water for the
desired brew.
My Ninja Coffee Bar
Check the CLEAN indicator light. If illuminated, run a Clean Cycle with the appropriate
beeped and did not
descaling solution or a white vinegar mixture. See Care & Maintenance section.
complete the full brew
Check the Drip Stop indicator light. If illuminated, ensure the brew basket is fully inserted
that I selected.
into the brewer and open the Drip Stop once the vessel is placed under the brew basket.
If the problem persists, please call customer service at 1-877-646-5288.
Once the Ninja Coffee Bar has brewed the first cup, the brewing system is pre-warmed.
Why is the second cup
This enables any following brews to be slightly hotter. For a hot first cup, try pre-
that I brewed hotter
warming your mug. Or after pugging in or turning on your brewer from Power Save mode,
than the first cup?
allow 3 minutes for your brewer to preheat.
*K-Cup is a registered trademark of Keurig Green Mountain, Inc. Use of the K-Cup trademark does not imply any affiliation with
or endorsement by Keurig Green Mountain, Inc.
POSSIBLE REASONS & SOLUTIONS
™ is designed to dispense the following amounts on Classic brew:
281 ml (9.5 oz.)
340 ml (11.5 oz.)
414 ml (14 oz.)
532 ml (18 oz.)
828 ml (28 oz.)
1.27 L (43 oz.)
ninjacoffeebar.com
® .
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