Troubleshooting Guide
PROBLEMS
My Ninja Coffee Bar
beeped and did not
complete the full brew
that I selected.
My CLEAN button is
flashing and beeping.
The clock is flashing cln.
Sediment in my coffee.
Grounds in my coffee.
Brew Basket dripping
after brew.
Paper filter falling
over.
Coffee is not hot
enough.
Over Ice Brew is not
cold.
Weak coffee.
19
1-877-646-5288
Ensure the water reservoir is locked in place and is filled with enough water for the desired
brew.
Check the CLEAN indicator light. If illuminated, run a clean cycle with the appropriate
™
descaling solution or a white vinegar mixture. See Care & Maintenance section.
Check the Drip Stop indicator light. If illuminated, ensure the brew basket is fully inserted
into the brewer and open the Drip Stop once the vessel is placed under the brew basket.
If the CLEAN cycle was run and the Ninja Coffee Bar is still not completing the brew OR the
CLEAN light is flashing, you may have hard water and a critical amount of calcium build
up. Run the Enhanced Clean Cycle for optimal cleaning and descaling. See Page 18.
If the problem persists please call customer service at 1-877-646-5288.
The Ninja Coffee Bar senses that there is a critical amount of calcium or mineral deposits
built up in the internal parts of the brewer. Run a clean cycle using a Descaling solution or
a white vinegar solution. Please see the Care & Maintenance section on page 18.
If there is sediment at the bottom of the brewed coffee, this may be due to finely ground
coffee in a permanent filter.
To reduce the amount of sediment in the brewed coffee use a slightly coarser grind or use
a paper filter.
If there are grounds in your coffee, check to make sure the brew basket did not overflow.
If there are too many grounds in the brew basket, or you are using a fine ground coffee,
the grounds will flow into an overflow channel designed to make sure overflow is captured
in the brew vessel. For best results use medium ground coffee in the recommended
measurements.
Check to see if the Drip Stop toggle is set to the closed, no drip position.
If the Drip Stop is set to the closed, no drip position and the brewer continues to drip, run
a clean cycle or wash the brew basket thoroughly with warm, soapy water.
The Ninja Coffee Bar
and shape for best results.
Be sure the paper filter is firmly pressed into the brew basket.
Wet the corners of the filter for best results.
If problem persists, try using a permanent filter.
Your Ninja Coffee Bar System is equipped with a pre-heating function that ensures your
cup of coffee as hot as it possibly can be. After turning your Niinja Coffee Bar on, the pre-
heat notification will illuminate for 3 minutes as it warms up. Once it has warmed up to
temperature the pre-heat notification will turn off indicating it is time to brew.
To brew the hottest possible cup with your Ninja Coffee Bar, keep it plugged in and
powered on at all times to allow the brewing system to remain warm and ready to brew.
The Over Ice brew is designed to brew hot coffee over ice to lock in the flavour for rich,
smooth iced coffee. Make sure your cup, travel mug, or carafe is filled all the way to the
top with ice cubes.
If the coffee tastes weak, try adding more coffee grounds into the brew basket for the next
brew cycle.
If the coffee is still weak after adding more coffee grounds, try Rich Brew to make a
stronger more concentrated cup.
POSSIBLE REASONS & SOLUTIONS
is designed to take a #4 cone filter. Be sure you are using this size
™